TheOnlineCasino Casino Online UK Casino Review & Bonus

We took the first deposit bonus offers from 133 UK online casinos and tested them to see which casino had the most valuable welcome bonus. Our test involved running each casino’s bonus and wagering requirements through a custom formula — Actual Bonus Value (ABV) — to determine the expected value a player should receive from a £100 first deposit. The results of our ABV100 test for TheOnlineCasino online casino are summarized below.

Unfortunately, TheOnlineCasino UK does not have an active promotion for new players. If TheOnlineCasino Casino adds a welcome bonus offer in the futuer, we will adjust our ranking.

Test Results: Bonus Value for a £100 Deposit

Winner: 21 Casino Casino, TBV100: £61.71
In 36th place : TheOnlineCasino Casino, TBV100: 0
Average Bonus Value of £100 first deposit in UK: -£29

If you’re looking at which UK online casino to play at, you should not overlook the casino’s quality of customer service. Should you ever need it, you want to rest assured that the casino’s support team will respond to your question quickly and effectively. Yet, the reality is that it’s not easy for a single person to measure the effectiveness of 133 online casinos themselves.

This is why we decided to test every UK online casino’s email and Live Chat support oursevles and summarized our findings for you.

How quickly and often does customer service respond to emails at TheOnlineCasino Online Casino?

When we last tested TheOnlineCasino Casino, their email support finished below average for responsiveness. TheOnlineCasino UK finished our test with an average reply rate of 0% which waS below the UK state average of 100%. A below average response rate led to a lower overall ranking for TheOnlineCasino Casino in customer service.

On average, TheOnlineCasino Casino responded to email support questions in [EMAIL-REPLY-TIME]. This was just over 19 hours below the average response time from all tested casinos.

We’d advise looking at our UK online casino top list to find a casino with faster email support.

Test Results – Average Email Response Time

Winner: Vegas Mobile Casino Casino, 7 minutes
In 82nd place : TheOnlineCasino Casino
Average email response time of online casinos in New Jersey: just over 19 hours

Does TheOnlineCasino offer a live chat?

Does TheOnlineCasino has a live chat?: Yes
Opening Hours: 7 days a week from 08:00 – 00:00 BST

See TheOnlineCasino UK Online Casino full test results here.

When it comes to gambling online, people often prefer options — after all, who wants to play the same slot over and over again? Unfortunately, it’s not easy for people to test the game library at every online casino in the United Kingdom. That’s why we decided to measure TheOnlineCasino Casino’s game library for volume and variety of gambling options like sports betting, live dealer games, slots, blackjack, and roulette.

Keep reading to see how well TheOnlineCasino UK did in our game library test.

How large and diverse is TheOnlineCasino casino’s game library?

TheOnlineCasino Casino has a diverse catalog of traditional game types like slots and blackjack while also offering players non-traditional gambling options like live casino, odds, livebetting and horses. However, TheOnlineCasino UK does not have fantasy sports, poker or bingo as of our last test.

The depth and breadth of TheOnlineCasino Casino’s online catalog of games earned it 3.5 stars and 69th place out of 133 online casinos in the United Kingdom for game selection.

TheOnlineCasino UK did not test in the top half of UK online casinos for game selection. The size and variety within TheOnlineCasino Casino’s catalog of games was not on par with the other casinos tested. If you’re looking for diversity in your game playing, you may want to review some of the other casinos in the United Kingdom.

Test Results – Which UK online casino has the best game selection?

Winner: Videoslots Casino
Number of Games: 6237 games
Non-traditional Game Types : live casino, livebetting, poker and bingo

In 69th place : TheOnlineCasino
Number of Games: 836 games
Non-traditional Game Types: live casino, odds, livebetting and horses

Average number of online casino games at an UK online casino : 1513 games

See TheOnlineCasino UK Online Casino full test results here.

All things equal, online gamblers would prefer to play at a faster virtual casino than a slower one. Unfortunately, it’s not realistic for you to track and measure the page load speed at every UK online casino. Thankfully, we did that for you and have provided a summary of some of the results from the United Kingdom below.

How Fast is TheOnlineCasino online casino?

TheOnlineCasino Casino had one of the fastest times tested in our average page load speed test with 0.51. This average load time ranked 6th out of the 133 UK online casinos we tested.

If you’re looking for a fast and painless experience while gambling online, TheOnlineCasino Casino is definitely one of the top considerations from the United Kingdom.

See TheOnlineCasino UK Online Casino full test results here.

Test Results – Which UK Online Casino is the Fastest?

Winner: Vegas Mobile Casino Casino
Average Page Load Speed : 0.33 seconds

In 6th plats: TheOnlineCasino casino
Average Page Load Speed : 0.51 seconds

Average page load speed of an UK online casino: 3.14 seconds

Bonus and Promotions Test

For our UK online casino bonus and promotions test, we considered and included both no deposit bonuses and first deposit promotions at each online casino. For the first deposit bonus, we used a standard £100 deposit as the baseline since each casino has its own maximum deposit eligibility for first deposit bonuses.
We call our calculation the Actual Bonus Value (ABV) and it includes different metrics and playthrough requirements depending on the bonus we’re evaluating. The ABV100, for example, looks at the value of a bonus if we deposit £100.
Below are TheOnlineCasino’s bonus and promotion test results.

TheOnlineCasino UK online casino did not offer a No Deposit Bonus to new players.

First Deposit Bonus Type: Match + Bonus spins
Minimum Deposit Amount:
Actual Bonus Value for a £100 First Deposit: 0
ABV100 First Deposit Rank: 36 out of 133
ABV100 First Deposit Stars: 1.5 out of 5 stars

Number of Bonus Spins: 20
Max RTP of Bonus Spins: 0%
Wagering Requirement of Bonus Spins: 50x
Actual Value of Bonus Spins (ABVBS):

We then combined the value of TheOnlineCasino’s no deposit bonus, first deposit bonus (£100), and available bonus spins to create a complete overview of the value of TheOnlineCasino UK online casino’s welcome bonus.

TheOnlineCasino UK online casino did not have an active welcome bonus offer when we last tested.

Customer Support Test

For our online casino customer support test in the United Kingdom, we considered the speed and responsiveness of each casino’s online support via email and live chat. These two tests in addition to live chat availability (hours of operation), were used to determine the total rankings and stars awarded to each UK online casino.
Below are TheOnlineCasino’s results for the email and live chat customer service tests as well as its overall ranking relative to all the United Kingdom online casinos we tested.

Email Reply Time:
Email Test Ranking: 82 out of 133
Email Support Stars: 1 out of 5

Live Chat Operating Hours: 7 days a week from 08:00 – 00:00 BST

Casino Game Library Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is TheOnlineCasino’s results in our game selection test and how it compared to every UK online casino we tested.

Total Number of Casino Games: 836
Total Number of Game Types: 4, live casino, odds, livebetting and horses
Casino Game Selection Ranking: 66 out of 133
Casino Game Selection Stars: 3.6 out of 5

Online Casino Speed Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is TheOnlineCasino’s results in our game selection test and how it compared to every UK online casino we tested.

Average Load Time: 0.51 seconds
Online Casino Speed Ranking: 6 out of 133
Online Casino Speed Stars: 4.5 out of 5

Total Ranking of TheOnlineCasino UK online casino

When calculating the total ranking for TheOnlineCasino we considered its scores and star ratings for each of the individual casino tests. By combining TheOnlineCasino’s scores, we can compare its results against all the other UK online casinos to determine which online casino is the best in the United Kingdom.

Test points based on TheOnlineCasino’s rankings (the lower the better):
Bonus and Promotions: 52 points
Customer Support: 100 points
Game Selection: 66 points
Casino Speed: 6 points
Total: 52.41 points
Ranking compared to other UK online casinos: 95 out of 133 casinos

Stars based on TheOnlineCasino’s test results: Bonus and Promotions: 1 out of 5
Customer Support: 1 out of 5
Game Selection: 3.6 out of 5
Casino Speed: 4.5 out of 5
Average: 2.675 out of 5 (displayed as 2.8 stars in reviews and top lists)
Star ranking compared to other UK online casinos: 97 out of 133

Our overall ranking of TheOnlineCasino casino includes both points and stars which we weight equally. If a casino is tied, we use points as the deciding factor to determine which UK online casino is best. theonlinecasino.co.uk’s total ranking is 68 out of 133 UK online casinos.