32Red Online UK Casino Review & Bonus
#6 out of 133 online casinos in UK
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#6 out of 133 online casinos in UK
What is the Average Bonus Value of a £100 First Deposit (ABV100)?
Winner: Dream Vegas Casino, ABV100: £53.46
In 2nd place: 32Red, ABV100 £45
Average Bonus Value of £100 first deposit in UK: £-15
How Fast Does Customer Support Respond to Emails?
Winner: Vegas Mobile Casino Casino, 7 minutes
In 28th place: 32Red, 41 minutes
Average email response time of online casinos in UK: just over 16 hours
How Many Different Casino Games are Available?
Winner: Videoslots Casino: (6237 games)
In 66thplace: 32Red Casino (595 games)
Average number of games available at UK online casinos: 1557 games
How Fast is the Online Casino Gaming Experience?
Winner: Vegas Mobile Casino Casino (0.33 seconds)
In 34th place 32Red (1.50 seconds)
Average page load speed of online casinos in UK: 2.95 seconds
32Red Casino Welcome Bonus
– First Deposit Bonus Type: Match
– No Deposit Bonus: No
– First Deposit Wagering Requirement: 0x
– Minimum Deposit:
– Actual Bonus Value (Minimum Deposit): £4.5
– Actual Bonus Value (£100 Deposit): £45
– Actual Value of Welcome Bonus Offer: £45
– Welcome Bonus Ranking: 32Red UK online casino’s welcome bonus — including any first deposit bonus, no deposit offer, and free spins promotion ranked 2nd in our UK welcome bonus test.
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32Red Casino – Bonus, Promos, and Free Spins
5 out of 5 stars – 2nd ranked first deposit bonus in UK
32Red Casino Welcome Bonus
– First Deposit Bonus Type: Match
– No Deposit Bonus: No
– First Deposit Wagering Requirement: 0x
– Minimum Deposit:
– Actual Bonus Value (Minimum Deposit): £4.5
– Actual Bonus Value (£100 Deposit): £45
– Actual Value of Welcome Bonus Offer: £45
– Welcome Bonus Ranking: 32Red UK online casino’s welcome bonus — including any first deposit bonus, no deposit offer, and free spins promotion ranked 2nd in our UK welcome bonus test.
Visit 32Red Casino Terms and Conditions
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Many online gamblers want to maximize their return by playing at casinos with the best bonuses — especially first deposit bonuses. To determine the best first deposit bonus in the United Kingdom, we ran every online casino’s welcome bonus offer through our custom formula to find the Actual Bonus Value (ABV) if that player deposits £100. You can find 32Red Casino’s results from our ABV100 test below.
32Red Casino has one of the best first deposit bonuses of all 133 UK online casinos we included in our ABV100 test. In fact, if you deposit £100 at 32Red UK — you can expect to see approximately £45 value returned to you which is £60 more than the average online casino in the United Kingdom. This ABV landed 32Red online casino in 2nd place with 5 stars. You could do much worse than 32Red Casino’s first deposit, but you can’t do much better.
Test Results: Bonus Value for a £100 Deposit
Winner:
Dream Vegas Casino, ABV100: £53.46
In 2nd place : 32Red Casino, ABV100: £45
Average Bonus Value of £100 first deposit in UK:
£-15
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No, unfortunately, 32Red did not offer a no deposit bonus as of our test.
No, 32Red does not require a bonus code to receive the first deposit bonus.
32Red Casino – Live Chat and Email Customer Support
4.5 out of 5 stars – 23rd best customer support in the UK
Customer service is an important part of every business interaction — even for gamblers at online casinos in the United Kingdom. If you have questions or need help with something from the casino, you want to feel confident in their ability to help and do so in a timely manner. But, how could you effectively measure the quality of customer service for every UK online casino?
Fortunately, we’ve tested the UK online casinos’ customer service and have ranked the best casinos in the United Kingdom based on their results.
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How quickly and often does customer service respond to emails at 32Red Online Casino?
32Red online casino did not finish highly in our most recent email support test. In fact, 32Red Casino finished our test with an average reply rate of 80% which was 20% below the average. By not responding to our customer support emails, 32Red Casino saw its total score dip.
32Red Casino’s average email reply time of 41 minutes was better than 3/4 of online casinos in the United Kingdom. 32Red had an email reply time just over 15 hours faster than the UK average. This resulted in 32Red Casino finishing our email support test as one of the fastest and most reliabile casinos.
Test Results – Average Email Response Time
Winner:
Vegas Mobile Casino Casino, 7 minutes
In 28th place : 32Red Casino 41 minutes
Average email response time of online casinos in New
Jersey: just over 16 hours
Does 32Red offer a live chat?
Does 32Red has a live chat?: Yes
Opening Hours: 24/7
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32Red Casinos customer service email is [email protected]
The customer service phone number at 32Red Casino is 0808 180 3232 / 0203 544 6732.
32Red Online Casino – Slots and Other Casino Games
3.5 out of 5 stars – 72nd best game selection in the UK
When you’re gambling online, you’ll prefer more game options than less. However, knowing which UK online casion has the best library can be tricky given the options. That’s why we decided to test the game libraries of 32Red Casino and every other UK casino for categories like blackjack, slots, sports betting, and more.
Here are the results for 32Red UK and how well it performed against other casinos in the United Kingdom.
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How large and diverse is 32Red casino’s game library?
32Red Casino has one of the larger range of game types in its UK online casino library. In addition to your normal game categories like slots and blackjack, they also have live casino, odds, poker, bingo and horses.
The number of games (595) and variety of categories earned 32Red Online Casino 66th place in our recent online casino game catalog test in the United Kingdom.
32Red Casino has an above average game library and is better than many other the United Kingdom casinos. We know this because we tested 133 UK online casinos, measuring the quality of game selection at each. While far from the best, 32Red Casino’s 595 total games is above the average threshold making it a decent option for your consideration.
Test Results – Which UK online casino has the best game selection?
Winner: Videoslots Casino
Number of Games: 6237
Non-traditional Game Types : live casino, poker and bingo
In 66th place : 32Red
Number of Games: 595
Non-traditional Game Types: live casino, odds, poker, bingo and horses
Average number of online casino games at an UK online casino : 1557 games
32red.com – Website Speed and UX
3.5 out of 5 stars – 34th fastest online casino in the UK
If you’re gambling online, you don’t want to invest your time and money playing at a slow loading casino. However, there’s no easy way for someone to test and measure the page load speed of every UK online casino. Thankfully, we tested all the online casinos in the United Kingdom so you don’t have to.
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How Fast is 32Red online casino?
When we last tested page load speed in the United Kingdom, 32Red Casino finished just above average. Most gamblers will not notice any issues while gambling at 32Red UK becaue its average load time is still 1.50.
Test Results – Which UK Online Casino is the Fastest?
Winner: Vegas Mobile Casino Casino
Average Page Load Speed : 0.33 seconds
In 34th plats: 32Red casino
Average Page Load Speed : 1.50 seconds
Average page load speed of an UK online casino: 2.95 seconds
32red.com – All Test Results
Compilation of all tests and calculations for ranking
Bonus and Promotions Test
For our UK online casino bonus and promotions test, we considered and included both no deposit bonuses
and first deposit promotions at each online casino. For the first deposit bonus, we used a standard £100
deposit as the baseline since each casino has its own maximum deposit eligibility for first deposit
bonuses.
We call our calculation the Actual Bonus Value (ABV) and it includes different metrics and playthrough
requirements depending on the bonus we’re evaluating. The ABV100, for example, looks at the value of a
bonus if we deposit £100.
Below are 32Red’s bonus and promotion test results.
32Red UK online casino did not offer a No Deposit Bonus to new players.
First Deposit Bonus Type: Match
Minimum Deposit Amount: £10
Actual Bonus Value for a £100 First Deposit: £45
ABV100 First Deposit
Rank: 2 out of 133
ABV100 First Deposit Stars: 5 out of 5 stars
32Red UK online casino did not offer Free Spins as part of its welcome bonus package.
We then combined the value of 32Red’s no deposit bonus, first deposit bonus (£100), and available free spins to create a complete overview of the value of 32Red UK online casino’s welcome bonus.
Actual Value of Total Welcome Bonus Package: £45
Welcome Bonus
Rank: 2 out of 133
Welcome Bonus Stars: 5 out of 5
Customer Support Test
For our online casino customer support test in the United Kingdom, we considered the speed and
responsiveness of each casino’s online support via email and live chat. These two tests in addition to
live chat availability (hours of operation), were used to determine the total rankings and stars awarded
to each UK online casino.
Below are 32Red’s results for the email and live chat customer service tests as well as
its overall ranking relative to all the United Kingdom online casinos we tested.
Email Reply Time: 41 minutes
Email Test
Ranking: 28 out of 133
Email Support Stars: 4.5 out of 5
Live Chat Operating Hours: 24/7
Casino Game Library Test
In our online casino game library test for the United Kingdom, we focused on the total number of games
available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it
currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an
accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is 32Red’s results in our game selection test and how it compared to every UK
online casino we tested.
Total Number of Casino Games: 595
Total Number of Game Types: 6, live casino, odds, poker, bingo and horses
Casino Game Selection
Ranking: 66 out of 133
Casino Game Selection Stars: 5 out of 5
Online Casino Speed Test
In our online casino game library test for the United Kingdom, we focused on the total number of games
available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it
currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an
accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is 32Red’s results in our game selection test and how it compared to every UK
online casino we tested.
Average Load Time: 1.5 seconds
Online Casino Speed
Ranking: 34 out of 133
Online Casino Speed Stars: 3.5 out of 5
Total Ranking of 32Red UK online casino
When calculating the total ranking for 32Red we considered its scores and star ratings for each of the individual casino tests. By combining 32Red’s scores, we can compare its results against all the other UK online casinos to determine which online casino is the best in the United Kingdom.
Test points based on 32Red’s rankings (the lower
the better):
Bonus and Promotions: 52 points
Customer Support: 23 points
Game Selection: 66 points
Casino Speed: 34 points
Total: 4.54 points
Ranking compared to other UK online casinos: 95 out of 133 casinos
Stars based on 32Red’s test results:
Bonus and Promotions: 1,0 out of 5
Customer Support: 4.5 out of 5
Game Selection: 5 out of 5
Casino Speed: 3.5 out of 5
Average: 3.025 out of 5 (displayed
as 4 stars in reviews and top lists)
Star ranking compared to other UK online
casinos: 97 out of 133
Our overall ranking of 32Red casino includes both points and stars which we weight equally. If a casino is tied, we use points as the deciding factor to determine which UK online casino is best. 32red.com’s total ranking is 6 out of 133 UK online casinos.
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If you’re worried about your own or someone else’s gambling, the National Gambling Support Network (formerly known as the ‘Nationalambling Treatment Service’) is totally free to access, 24 hours a day, 7 days a week.
Call the Freephone 24-7 National Gambling Helpline: 0808 8020 133 or chat to them live for confidential information and further assistance at begambleaware.org/ngsn
Gambling addiction is a common hurdle for millions of people around the world. Fortunately, there are steps you can take to help yourself or someone you know overcome problem gambling. To start, consider visiting BeGambleAware at begambleaware.org