Gala Casino Online UK Casino Review & Bonus

We tested the first deposit bonus for every UK online casino to determine which casino has the best ROI for new depositing players. We took every casino’s first deposit offer and ran it through our custom formula to determine it’s actual value (ABV) when depositing £100 into a new account. Here is how Gala Casino UK performed in our ABV100 test.

Gala Casino Casino’s first deposit bonus was valued at £0.55 in our bonus test. This was good for 58th out of 133 online casinos which we tested from the United Kingdom with a baseline first deposit of £100. Gala Casino Casino’s first deposit bonus finished in the top half of tested casinos, but its bonus was not quite as good as other casinos. An ABV100 of £0.55 is approximately £15.55 more than the the United Kingdom average first deposit bonus — a good result, but not the best.

Test Results: Bonus Value for a £100 Deposit

Winner: Dream Vegas Casino, ABV100: £53.46
In 58th place : Gala Casino Casino, ABV100: £0.55
Average Bonus Value of £100 first deposit in UK: £-15

If you are considering playing at an online casino in the United Kingdom, you should not overlook customer service as a factor. Quality customer service means having your questions answered quickly and effectively. But, with 133 different UK online casinos, how could you expect to know which one has the best customer support?

That’s why we tested the responsiveness and speed of customer service at every online casino in the United Kingdom for you.

How quickly and often does customer service respond to emails at Gala Casino Online Casino?

Gala Casino Casino was one of the fastest responders in our most recent email support test with an average reply time of 100%. This responsiveness should alleviate any uncertainty you have about email support from Gala Casino UK. Therefore, Gala Casino Casino is an UK online casino we would recommend.

Gala Casino Casino responded to our email support questions in just over 34 hours on average. This was -19 hours & 29 minutes slower than the average online casino and earned Gala Casino Casino 80th place in the United Kingdom.

If you’d like a more reliable cusomer support from your casino, then you shoudl review our UK online casino top list.

Test Results – Average Email Response Time

Winner: Vegas Mobile Casino Casino, 7 minutes
In 80th place : Gala Casino Casino just over 34 hours
Average email response time of online casinos in New Jersey: just over 16 hours

Does Gala Casino offer a live chat?

Does Gala Casino has a live chat?: Yes
Opening Hours: 24/7

Most gamblers prefer to have options when it comes to game selection at their online casino. But, it’s not realistic for someone to be able to assess and measure the game libraries of every online casino in the United Kingdom. This is why we decided to test Gala Casino Casino’s library of games for categories like sports betting, slots, roulette, blackjack, and live dealer games.

Here’s how well Gala Casino UK did in our game library test for the United Kingdom.

How large and diverse is Gala Casino casino’s game library?

Gala Casino Casino provides players with gaming options like slots and roulette, but it doesn’t offer much outside the normal gambling categories. If you are looking to gamble via odds, livebetting, fantasy sports, bingo or horses, you will need to find another the United Kingdom casino becasue Gala Casino Casino did not have those game types available when we last tested.

Gala Casino Casino’s game variety and library size earned it a 66th place finish in our recent the United Kingdom online casino game catalog test.

When it comes to quality of online casino game selection, Gala Casino Casino is considered an above average option in the United Kingdom. We know this because we conducted test of the game libraries at 133 UK online casinos. While Gala Casino Casino’s library did not blow us away, it does have games available and earned a 0.4-star rating, so you could do much worse.

Test Results – Which UK online casino has the best game selection?

Winner: Videoslots Casino
Number of Games: 6237
Non-traditional Game Types : live casino, poker and bingo

In 66th place : Gala Casino
Number of Games:
Non-traditional Game Types: live casino and poker

Average number of online casino games at an UK online casino : 1557 games

A slow loading online casino can lead to a poor gambling experience. Unfortunately, testing each UK online casino’s page load speed is not an easy task. Fortunately, we tested the load times of every online casino in the United Kingdom for you.

How Fast is Gala Casino online casino?

Gala Casino online casino finished our UK online casino page load speed with one of the worst ratings. On average, Gala Casino UK loaded in 8.40 which was 128th out of 133 online casinos in the United Kingdom.

In other words, Gala Casino Casino is nowhere near the fastest casino in the United Kingdom, so if that’s important — you may want to try another UK online casino.

Test Results – Which UK Online Casino is the Fastest?

Winner: Vegas Mobile Casino Casino
Average Page Load Speed : 0.33 seconds

In 128th plats: Gala Casino casino
Average Page Load Speed : 8.40 seconds

Average page load speed of an UK online casino: 2.95 seconds

Bonus and Promotions Test

For our UK online casino bonus and promotions test, we considered and included both no deposit bonuses and first deposit promotions at each online casino. For the first deposit bonus, we used a standard £100 deposit as the baseline since each casino has its own maximum deposit eligibility for first deposit bonuses.
We call our calculation the Actual Bonus Value (ABV) and it includes different metrics and playthrough requirements depending on the bonus we’re evaluating. The ABV100, for example, looks at the value of a bonus if we deposit £100.
Below are Gala Casino’s bonus and promotion test results.

Gala Casino UK online casino did not offer a No Deposit Bonus to new players.

First Deposit Bonus Type: Match + Freespins
Minimum Deposit Amount: £20
Actual Bonus Value for a £100 First Deposit: £0.55
ABV100 First Deposit Rank: 58 out of 133
ABV100 First Deposit Stars: 2 out of 5 stars

Number of Free Spins: 50
Max RTP of Free Spins: 97.37%
Wagering Requirement of Free Spins: 0x
Actual Value of Free Spins (ABVFS): £4.87

We then combined the value of Gala Casino’s no deposit bonus, first deposit bonus (£100), and available free spins to create a complete overview of the value of Gala Casino UK online casino’s welcome bonus.

Actual Value of Total Welcome Bonus Package: £0.55
Welcome Bonus Rank: 58 out of 133
Welcome Bonus Stars: 2 out of 5

Customer Support Test

For our online casino customer support test in the United Kingdom, we considered the speed and responsiveness of each casino’s online support via email and live chat. These two tests in addition to live chat availability (hours of operation), were used to determine the total rankings and stars awarded to each UK online casino.
Below are Gala Casino’s results for the email and live chat customer service tests as well as its overall ranking relative to all the United Kingdom online casinos we tested.

Email Reply Time: just over 34 hours
Email Test Ranking: 80 out of 133
Email Support Stars: 3 out of 5

Live Chat Operating Hours: 24/7

Casino Game Library Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is Gala Casino’s results in our game selection test and how it compared to every UK online casino we tested.

Total Number of Casino Games:
Total Number of Game Types: 2, live casino and poker
Casino Game Selection Ranking: 66 out of 133
Casino Game Selection Stars: 2 out of 5

Online Casino Speed Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is Gala Casino’s results in our game selection test and how it compared to every UK online casino we tested.

Average Load Time: 8.4 seconds
Online Casino Speed Ranking: 128 out of 133
Online Casino Speed Stars: 1 out of 5

Total Ranking of Gala Casino UK online casino

When calculating the total ranking for Gala Casino we considered its scores and star ratings for each of the individual casino tests. By combining Gala Casino’s scores, we can compare its results against all the other UK online casinos to determine which online casino is the best in the United Kingdom.

Test points based on Gala Casino’s rankings (the lower the better):
Bonus and Promotions: 52 points
Customer Support: 77 points
Game Selection: 66 points
Casino Speed: 128 points
Total: 91.01 points
Ranking compared to other UK online casinos: 95 out of 133 casinos

Stars based on Gala Casino’s test results: Bonus and Promotions: 1,0 out of 5
Customer Support: 3.5 out of 5
Game Selection: 2 out of 5
Casino Speed: 1 out of 5
Average: 1.46875 out of 5 (displayed as 1.825 stars in reviews and top lists)
Star ranking compared to other UK online casinos: 97 out of 133

Our overall ranking of Gala Casino casino includes both points and stars which we weight equally. If a casino is tied, we use points as the deciding factor to determine which UK online casino is best. galacasino.com’s total ranking is 111 out of 133 UK online casinos.