Mr. Play Casino Online UK Casino Review & Bonus

We tested the first deposit bonus for every UK online casino to determine which casino has the best ROI for new depositing players. We took every casino’s first deposit offer and ran it through our custom formula to determine it’s actual value (ABV) when depositing £100 into a new account. Here is how Mr. Play UK performed in our ABV100 test.

Unfortunately, Mr. Play Casino’s welcome bonus for a first deposit of £100 requires you to risk so much more than you deposited that it earned it a negative Actual Bonus Value (ABV). The actual value of Mr. Play Casino’s welcome bonus was -£9.1.

– 21 Casino: If you’re looking for the largest possible welcome bonus value, they won our the United Kingdom max bonus test.
– 21 Casino: If you’re more cautious with your first deposit, they won our UK online casino welcome bonus test for first deposits of £100.

Mr. Play online casino came in 88th place out of 133 casinos in our first deposit bonus test with an ABV of -£9.1. This result is based on a £100 first deposit and considers playthrough requirements and other wagering conditions. Mr. Play Casino’s first deposit bonus is worth -£21.9 less than the UK state average. It’s a below average result.

If you are looking for a valuable first deposit bonus, consider choosing an UK online casino ranked higher on our casino bonus top list for the United Kingdom.

Test Results: Bonus Value for a £100 Deposit

Winner: 21 Casino Casino, TBV100: £61.71
In 88th place : Mr. Play Casino, TBV100: -£9.1
Average Bonus Value of £100 first deposit in UK: -£31

See Mr. Play UK Online Casino full test results here.

If you are considering playing at an online casino in the United Kingdom, you should not overlook customer service as a factor. Quality customer service means having your questions answered quickly and effectively. But, with 133 different UK online casinos, how could you expect to know which one has the best customer support?

That’s why we tested the responsiveness and speed of customer service at every online casino in the United Kingdom for you.

How quickly and often does customer service respond to emails at Mr. Play Online Casino?

Mr. Play Casino was below average when it came to responding to customer support questions via email. In fact, its reply percentage 0% was 100% less than the average online casino in the United Kingdom. Mr. Play Casino’s ranking in our customer service test was negatively affected by their lack of reliable customer support.

Mr. Play Casino responded to our email support questions in [EMAIL-REPLY-TIME] on average. This was just over 17 hours slower than the average online casino and earned Mr. Play Casino 93rd place in the United Kingdom.

If you’d like a more reliable cusomer support from your casino, then you shoudl review our UK online casino top list.

Test Results – Average Email Response Time

Winner: Vegas Mobile Casino Casino, 7 minutes
In 93rd place : Mr. Play Casino
Average email response time of online casinos in New Jersey: just over 17 hours

Does Mr. Play offer a live chat?

Does Mr. Play has a live chat?: Yes
Opening Hours: 7 days a week 08:00 – 00:00 BST

See Mr. Play UK Online Casino full test results here.

Most gamblers prefer to have options when it comes to game selection at their online casino. But, it’s not realistic for someone to be able to assess and measure the game libraries of every online casino in the United Kingdom. This is why we decided to test Mr. Play Casino’s library of games for categories like sports betting, slots, roulette, blackjack, and live dealer games.

Here’s how well Mr. Play UK did in our game library test for the United Kingdom.

How large and diverse is Mr. Play casino’s game library?

Mr. Play Casino has one of the most unique collections of gaming options in the United Kingdom. While they have many of the common casino game categories like slots or blackjack, they also offer live casino, odds, livebetting, fantasy sports, poker, bingo and horses to its players.

The overall depth and breadth of games at Mr. Play UK earned it a ranking of 23rd out of 133 online casinos in our most recent game selection test.

Mr. Play UK had one of the highest-ranked game libraries in the United Kingdom. Mr. Play Casino finished our test with a total of 1196 games in its library which was better than the average UK online casino by [TOTAL-GAMES minus AVERAGE-TOTAL-GAMES] games. With new games and catagories being introduced all the time, Mr. Play Casino is sure to have a gambling option to meet your needs.

Test Results – Which UK online casino has the best game selection?

Winner: Videoslots Casino
Number of Games: 6237 games
Non-traditional Game Types : live casino, livebetting, poker and bingo

In 23rd place : Mr. Play
Number of Games: 1196 games
Non-traditional Game Types: live casino, odds, livebetting, fantasy sports, poker, bingo and horses

Average number of online casino games at an UK online casino : 1574 games

See Mr. Play UK Online Casino full test results here.

A slow loading online casino can lead to a poor gambling experience. Unfortunately, testing each UK online casino’s page load speed is not an easy task. Fortunately, we tested the load times of every online casino in the United Kingdom for you.

How Fast is Mr. Play online casino?

While not the best, Mr. Play Casino did have an above average rating in our last UK online casino page load test. With an average web page laod time of 2.00, you’re unlikely to have any lags while gambling at Mr. Play UK.

See Mr. Play UK Online Casino full test results here.

Test Results – Which UK Online Casino is the Fastest?

Winner: Vegas Mobile Casino Casino
Average Page Load Speed : 0.33 seconds

In 52nd plats: Mr. Play casino
Average Page Load Speed : 2.00 seconds

Average page load speed of an UK online casino: 3.01 seconds

Bonus and Promotions Test

For our UK online casino bonus and promotions test, we considered and included both no deposit bonuses and first deposit promotions at each online casino. For the first deposit bonus, we used a standard £100 deposit as the baseline since each casino has its own maximum deposit eligibility for first deposit bonuses.
We call our calculation the Actual Bonus Value (ABV) and it includes different metrics and playthrough requirements depending on the bonus we’re evaluating. The ABV100, for example, looks at the value of a bonus if we deposit £100.
Below are Mr. Play’s bonus and promotion test results.

Mr. Play UK online casino did not offer a No Deposit Bonus to new players.

First Deposit Bonus Type: Match + Bonus spins
Minimum Deposit Amount: £10
Actual Bonus Value for a £100 First Deposit: -£9.1
ABV100 First Deposit Rank: 88 out of 133
ABV100 First Deposit Stars: 1 out of 5 stars

Number of Bonus Spins: 100
Max RTP of Bonus Spins: 87.25%
Wagering Requirement of Bonus Spins: 35x
Actual Value of Bonus Spins (ABVBS): -£1.35

We then combined the value of Mr. Play’s no deposit bonus, first deposit bonus (£100), and available bonus spins to create a complete overview of the value of Mr. Play UK online casino’s welcome bonus.

Actual Value of Total Welcome Bonus Package: -£9.1
Welcome Bonus Rank: 88 out of 133
Welcome Bonus Stars: 1 out of 5

Customer Support Test

For our online casino customer support test in the United Kingdom, we considered the speed and responsiveness of each casino’s online support via email and live chat. These two tests in addition to live chat availability (hours of operation), were used to determine the total rankings and stars awarded to each UK online casino.
Below are Mr. Play’s results for the email and live chat customer service tests as well as its overall ranking relative to all the United Kingdom online casinos we tested.

Email Reply Time:
Email Test Ranking: 93 out of 133
Email Support Stars: 1 out of 5

Live Chat Operating Hours: 7 days a week 08:00 – 00:00 BST

Casino Game Library Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is Mr. Play’s results in our game selection test and how it compared to every UK online casino we tested.

Total Number of Casino Games: 1,196
Total Number of Game Types: 7, live casino, odds, livebetting, fantasy sports, poker, bingo and horses
Casino Game Selection Ranking: 66 out of 133
Casino Game Selection Stars: 4.2 out of 5

Online Casino Speed Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is Mr. Play’s results in our game selection test and how it compared to every UK online casino we tested.

Average Load Time: 2.00 seconds
Online Casino Speed Ranking: 52 out of 133
Online Casino Speed Stars: 3 out of 5

Total Ranking of Mr. Play UK online casino

When calculating the total ranking for Mr. Play we considered its scores and star ratings for each of the individual casino tests. By combining Mr. Play’s scores, we can compare its results against all the other UK online casinos to determine which online casino is the best in the United Kingdom.

Test points based on Mr. Play’s rankings (the lower the better):
Bonus and Promotions: 52 points
Customer Support: 109 points
Game Selection: 66 points
Casino Speed: 52 points
Total: 55.57 points
Ranking compared to other UK online casinos: 95 out of 133 casinos

Stars based on Mr. Play’s test results: Bonus and Promotions: 1 out of 5
Customer Support: 1 out of 5
Game Selection: 4.2 out of 5
Casino Speed: 3 out of 5
Average: 2.48125 out of 5 (displayed as 2.48125 stars in reviews and top lists)
Star ranking compared to other UK online casinos: 97 out of 133

Our overall ranking of Mr. Play casino includes both points and stars which we weight equally. If a casino is tied, we use points as the deciding factor to determine which UK online casino is best. Mr. Play Casino’s total ranking is 67 out of 133 UK online casinos.