PlayLuck Casino Online UK Casino Review & Bonus

To find the best first deposit bonus in the United Kingdom, we measured 133 UK online casino welcome bonuses. Each casino’s first deposit bonus was tested using our Actual Bonus Value (ABV) formula to determine how much return a player should expect from a £100 first deposit into their account. PlayLuck UK’s results from our first deposit test are below.

In our ABV100 test, PlayLuck online casino received a negative bonus value, indicating that the wagering requirements and other bonus terms may result in you losing more than your deposit. The ABV score was -£2.94 for new players.

– 21 Casino: If you’d like to play at the UK online casino with the largest welcome bonus offer, this is your best option.
–21 Casino: They won our welcome bonus test when making a first deposit of £100.

PlayLuck UK finished in the bottom half of casinos tested in our first deposit bonus test. We evaluated 133 UK casino’s first deposit bonus by looking at how well a £100 deposit would hold up to their wagering requirements. PlayLuck Casino was not last, but they were still far from first. We would not recommend PlayLuck Casino if you are looking for the best return on your first deposit.

Instead, look over our list of the top UK online casinos for first deposit bonuses.

Test Results: Bonus Value for a £100 Deposit

Winner: 21 Casino Casino, TBV100: £61.71
In 68th place : PlayLuck Casino, TBV100: -£2.94
Average Bonus Value of £100 first deposit in UK: -£29

See PlayLuck UK Online Casino full test results here.

The United Kingdom gamblers should look at the quality of customer support before choosing an online casino to play at. Should you ever need help, you don’t want to be stuck dealing with unresposive customer support. But, it’s unrealistic for you to measure and compare 133 UK online casinos by yourself.

Fortunately, you don’t need to do it yourself — we’ve tested and ranked the quality of customer support at UK online casinos for you.

How quickly and often does customer service respond to emails at PlayLuck Online Casino?

PlayLuck online casino was below average when it came to responsiveness in our email support test. In fact, PlayLuck Casino only responded to our email questions 80% of the time which was below the UK state average of 100%. This below-average response rate hurt PlayLuck Casino’s overall customer service rating.

PlayLuck Casino had an average email reply time of 39 minutes which was one of the top 25% of UK online casinos tested. This amounted to an average email response time that was just over 17 hours faster than the average UK online casino. PlayLuck Casino is both reliable and fast when it comes to email support.

Test Results – Average Email Response Time

Winner: Vegas Mobile Casino Casino, 7 minutes
In 23rd place : PlayLuck Casino 39 minutes
Average email response time of online casinos in New Jersey: just over 18 hours

Does PlayLuck offer a live chat?

Does PlayLuck has a live chat?: Yes
Opening Hours: 7 days a week 08:00 – 00:00 BST

See PlayLuck UK Online Casino full test results here.

Online casinos with robust game libraries tend to offer a better gaming experience. Unfortunately, it’s unrealistic for every potential player to compare all the game libraries across every the United Kingdom online casino. This is why we decided to do it for you by testing PlayLuck Casino to see how many different games they offer in categories like sports betting, slots, blackjack, and other casino games.

Here’s how PlayLuck UK performed in our the United Kingdom casino game library test.

How large and diverse is PlayLuck casino’s game library?

PlayLuck UK offers players several traditional gambling titles for categories like roulette, blackjack, and slots — but it doesn’t have as much variety as some of the other casinso in the United Kingdom. While some the United Kingdom online casinos offer odds, livebetting, fantasy sports, poker, bingo or horses, PlayLuck Casino did not.

The total library size and variety of game types in PlayLuck Casino’s catalog led to a 113th place ranking in our the United Kingdom online casino game library test.

When it comes to total games and gambling categoreis available, PlayLuck UK has some of the fewest options in the United Kingdom. The average online casino in the United Kingdom had [AVERAGE-TOTAL-GAMES] games in its library while PlayLuck Casino only had 1218 games available.

Test Results – Which UK online casino has the best game selection?

Winner: Videoslots Casino
Number of Games: 6237 games
Non-traditional Game Types : live casino, livebetting, poker and bingo

In 113th place : PlayLuck
Number of Games: 1218 games
Non-traditional Game Types: live casino

Average number of online casino games at an UK online casino : 1531 games

See PlayLuck UK Online Casino full test results here.

Gambling online can be fun, but waiting for your online casino to load isn’t. However, most players don’t have the time or resources to test the load times for all 133 UK online casinos. Thankfully, we did it for you by testing the load times for the United Kingdom online casinos.

How Fast is PlayLuck online casino?

PlayLuck Casino came in 98th out of 133 online casinos in the United Kingdom for page load speed. The average load time from our test was 3.50 which was below the UK state average of 3.07.

In other words, PlayLuck Casino was not one of the best casinos for speed, so if that’s important — you may want to try another UK online casino.

See PlayLuck UK Online Casino full test results here.

Test Results – Which UK Online Casino is the Fastest?

Winner: Vegas Mobile Casino Casino
Average Page Load Speed : 0.33 seconds

In 98th plats: PlayLuck casino
Average Page Load Speed : 3.50 seconds

Average page load speed of an UK online casino: 3.07 seconds

Bonus and Promotions Test

For our UK online casino bonus and promotions test, we considered and included both no deposit bonuses and first deposit promotions at each online casino. For the first deposit bonus, we used a standard £100 deposit as the baseline since each casino has its own maximum deposit eligibility for first deposit bonuses.
We call our calculation the Actual Bonus Value (ABV) and it includes different metrics and playthrough requirements depending on the bonus we’re evaluating. The ABV100, for example, looks at the value of a bonus if we deposit £100.
Below are PlayLuck’s bonus and promotion test results.

PlayLuck UK online casino did not offer a No Deposit Bonus to new players.

First Deposit Bonus Type: Match + Bonus spins
Minimum Deposit Amount: £20
Actual Bonus Value for a £100 First Deposit: -£2.94
ABV100 First Deposit Rank: 68 out of 133
ABV100 First Deposit Stars: 1.5 out of 5 stars

Number of Bonus Spins: 30
Max RTP of Bonus Spins: 92.05%
Wagering Requirement of Bonus Spins: 35x
Actual Value of Bonus Spins (ABVBS): -£0.29

We then combined the value of PlayLuck’s no deposit bonus, first deposit bonus (£100), and available bonus spins to create a complete overview of the value of PlayLuck UK online casino’s welcome bonus.

Actual Value of Total Welcome Bonus Package: -£2.94
Welcome Bonus Rank: 69 out of 133
Welcome Bonus Stars: 1.5 out of 5

Customer Support Test

For our online casino customer support test in the United Kingdom, we considered the speed and responsiveness of each casino’s online support via email and live chat. These two tests in addition to live chat availability (hours of operation), were used to determine the total rankings and stars awarded to each UK online casino.
Below are PlayLuck’s results for the email and live chat customer service tests as well as its overall ranking relative to all the United Kingdom online casinos we tested.

Email Reply Time: 39 minutes
Email Test Ranking: 23 out of 133
Email Support Stars: 4.5 out of 5

Live Chat Operating Hours: 7 days a week 08:00 – 00:00 BST

Casino Game Library Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is PlayLuck’s results in our game selection test and how it compared to every UK online casino we tested.

Total Number of Casino Games: 1,218
Total Number of Game Types: 1, live casino
Casino Game Selection Ranking: 66 out of 133
Casino Game Selection Stars: 3.4 out of 5

Online Casino Speed Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is PlayLuck’s results in our game selection test and how it compared to every UK online casino we tested.

Average Load Time: 3.50 seconds
Online Casino Speed Ranking: 98 out of 133
Online Casino Speed Stars: 1.5 out of 5

Total Ranking of PlayLuck UK online casino

When calculating the total ranking for PlayLuck we considered its scores and star ratings for each of the individual casino tests. By combining PlayLuck’s scores, we can compare its results against all the other UK online casinos to determine which online casino is the best in the United Kingdom.

Test points based on PlayLuck’s rankings (the lower the better):
Bonus and Promotions: 52 points
Customer Support: 33 points
Game Selection: 66 points
Casino Speed: 98 points
Total: 94.58 points
Ranking compared to other UK online casinos: 95 out of 133 casinos

Stars based on PlayLuck’s test results: Bonus and Promotions: 1 out of 5
Customer Support: 4 out of 5
Game Selection: 3.4 out of 5
Casino Speed: 1.5 out of 5
Average: 2.475 out of 5 (displayed as 2.7 stars in reviews and top lists)
Star ranking compared to other UK online casinos: 97 out of 133

Our overall ranking of PlayLuck casino includes both points and stars which we weight equally. If a casino is tied, we use points as the deciding factor to determine which UK online casino is best. PlayLuck Casino’s total ranking is 115 out of 133 UK online casinos.