Betway Online UK Casino Review & Bonus

To find the best welcome bonus in the United Kingdom, we calculated the expected return for a player’s first deposit at each casino. We designed a formula (ABV100) which measured the actual bonus value a player might expect to receive on a £100 first deposit. The results for Betway UK are below.

Unfortunately, Betway Casino does not offer any first deposit bonus or free spins to new players. While Betway Casino’s current welcome bonus is nonexistent, we will update the review if they begin offering a promotion for new players.

Test Results: Bonus Value for a £100 Deposit

Winner: 21 Casino Casino, TBV100: £61.71
In 42nd place : Betway Casino, TBV100: 0
Average Bonus Value of £100 first deposit in UK: £-28

If you’re thinking of gambling at an UK online casino, you may want to assess the reliability of its customer service. In the event that you need help in the future, you don’t want to be left out to dry by an unresponsive customer support team. But, how could you effectively measure and compare 133 different online casinos in the United Kingdom?

Thankfully, we tested the Live Chat and email support for every UK online casino.

How quickly and often does customer service respond to emails at Betway Online Casino?

Betway online casino finished our email support test with a below-average rating. In fact the response rate for Betway Casino was only 20% which was 80% below the UK state average. This poor showing in our email support responsiveness test affected Betway Casino’s total customer service score.

In our most recent customer support test, Betway Casino’s average email response time was just over 9 hours. This placed Betway Casino in 69th our of 133 casinos in the United Kingdom.

You may want to consider playing at another UK online casino with more reliable email support.

Test Results – Average Email Response Time

Winner: Vegas Mobile Casino Casino, 7 minutes
In 69th place : Betway Casino just over 9 hours
Average email response time of online casinos in New Jersey: just over 17 hours

Does Betway offer a live chat?

Does Betway has a live chat?: Yes
Opening Hours: 24/7

See Betway UK Online Casino full test results here.

It’s fair to say that most players would prefer to gamble at an online casino with more and better game variety than less. However, it would be difficult for each potential gambler to count and compare all the casino games for all the United Kingdom online casinos. This is the main reason we tested Betway Casino’s game library with other UK online casinos for cateogiries like slots, blackjack, roulette, and sports betting.

Here are the results of our casino game library test for Betway UK

How large and diverse is Betway casino’s game library?

Betway Casino’s UK online casino library has a ton of variety. While they have plenty of slots and blackjack games like you’re probably used to from a casino, they also offer live casino, odds, livebetting, fantasy sports, poker, bingo and horses.

The number of games and variety in Betway Casino’s game library earned it a ranking of 85th place out of 133 casinos in our recent UK online casino game catalog test.

Betway UK finished our recent game library test well below the state average. The size and variety within Betway Casino’s game library did not compare to what we saw on many other UK online casinos. If you care about game variety and options, you may want to find another the United Kingdom online casino with a larger and broader gambling catalog.

Test Results – Which UK online casino has the best game selection?

Winner: Videoslots Casino
Number of Games: 6237 games
Non-traditional Game Types : live casino, livebetting, poker and bingo

In 85th place : Betway
Number of Games: 476 games
Non-traditional Game Types: live casino, odds, livebetting, fantasy sports, poker, bingo and horses

Average number of online casino games at an UK online casino : 1567 games

See Betway UK Online Casino full test results here.

Time is money for both gamblers and the casinos they choose to gamble at. However, it’s not realistic for every player to measure the speed of each UK online casino themselves. Thankfully, we decided to do that for you by testing every online casino in the United Kingdom.

How Fast is Betway online casino?

Betway.com finished near the top in our page load speed test with an average load time of 1.30. This was good for 30th place and a 4-star rating out of the 133 online casinos we tested from the United Kingdom.

Even though Betway Casino was not the winner of our page laod test, they were definitely one of the best performers.

See Betway UK Online Casino full test results here.

Test Results – Which UK Online Casino is the Fastest?

Winner: Vegas Mobile Casino Casino
Average Page Load Speed : 0.33 seconds

In 30th plats: Betway casino
Average Page Load Speed : 1.30 seconds

Average page load speed of an UK online casino: 3.05 seconds

Bonus and Promotions Test

For our UK online casino bonus and promotions test, we considered and included both no deposit bonuses and first deposit promotions at each online casino. For the first deposit bonus, we used a standard £100 deposit as the baseline since each casino has its own maximum deposit eligibility for first deposit bonuses.
We call our calculation the Actual Bonus Value (ABV) and it includes different metrics and playthrough requirements depending on the bonus we’re evaluating. The ABV100, for example, looks at the value of a bonus if we deposit £100.
Below are Betway’s bonus and promotion test results.

Betway UK online casino did not offer a No Deposit Bonus to new players.

First Deposit Bonus Type:
Minimum Deposit Amount:
Actual Bonus Value for a £100 First Deposit: 0
ABV100 First Deposit Rank: 42 out of 133
ABV100 First Deposit Stars: 1.5 out of 5 stars

Betway UK online casino did not offer Free Spins as part of its welcome bonus package.

We then combined the value of Betway’s no deposit bonus, first deposit bonus (£100), and available free spins to create a complete overview of the value of Betway UK online casino’s welcome bonus.

Betway UK online casino did not have an active welcome bonus offer when we last tested.

Customer Support Test

For our online casino customer support test in the United Kingdom, we considered the speed and responsiveness of each casino’s online support via email and live chat. These two tests in addition to live chat availability (hours of operation), were used to determine the total rankings and stars awarded to each UK online casino.
Below are Betway’s results for the email and live chat customer service tests as well as its overall ranking relative to all the United Kingdom online casinos we tested.

Email Reply Time: just over 9 hours
Email Test Ranking: 69 out of 133
Email Support Stars: 3.0 out of 5

Live Chat Operating Hours: 24/7

Casino Game Library Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is Betway’s results in our game selection test and how it compared to every UK online casino we tested.

Total Number of Casino Games: 476
Total Number of Game Types: 7, live casino, odds, livebetting, fantasy sports, poker, bingo and horses
Casino Game Selection Ranking: 66 out of 133
Casino Game Selection Stars: 5.0 out of 5

Online Casino Speed Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is Betway’s results in our game selection test and how it compared to every UK online casino we tested.

Average Load Time: 1.30 seconds
Online Casino Speed Ranking: 30 out of 133
Online Casino Speed Stars: 4 out of 5

Total Ranking of Betway UK online casino

When calculating the total ranking for Betway we considered its scores and star ratings for each of the individual casino tests. By combining Betway’s scores, we can compare its results against all the other UK online casinos to determine which online casino is the best in the United Kingdom.

Test points based on Betway’s rankings (the lower the better):
Bonus and Promotions: 52 points
Customer Support: 75 points
Game Selection: 66 points
Casino Speed: 30 points
Total: 39.66 points
Ranking compared to other UK online casinos: 95 out of 133 casinos

Stars based on Betway’s test results: Bonus and Promotions: 1.0 out of 5
Customer Support: 3 out of 5
Game Selection: 5.0 out of 5
Casino Speed: 4 out of 5
Average: 2.45 out of 5 (displayed as 2.975 stars in reviews and top lists)
Star ranking compared to other UK online casinos: 97 out of 133

Our overall ranking of Betway casino includes both points and stars which we weight equally. If a casino is tied, we use points as the deciding factor to determine which UK online casino is best. betway.com’s total ranking is 50 out of 133 UK online casinos.