Casiplay Online UK Casino Review & Bonus

We tested the welcome bonus offers at each UK online casino to measure how valuable the first deposit bonus was to new players. Every casino’s first deposit promotion was assessed using our unique formula to find the Actual Bonus Value (ABV) for a £100 first deposit. The results of our test for Casiplay Casino are below.

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In our most recent promo test, Casiplay UK’s first deposit bonus ranked 100th when considering a £100 deposit and all wagering requirements. Casiplay Casino’s welcome bonus was valued at £-5.57 which was approximately £59.03 less than our top-rated first deposit bonus.

You can find the entire list of UK online casino first deposit bonuses in our bonus top list.

Test Results: Bonus Value for a £100 Deposit

Winner: Dream Vegas Casino, ABV100: £53.46
In 100th place : Casiplay Casino, ABV100: £-5.57
Average Bonus Value of £100 first deposit in UK: £-15

Customer support should weigh into your decision when choosing which UK online casino to gamble on. Great customer service means both answering in a helpful and timely manner. However, it would take you a lot of time and energy to measure and compare every UK online casino’s customer support by yourself.

Thankfully, we’ve tested all the UK casinos’ customer service to determine which one is the best.

How quickly and often does customer service respond to emails at Casiplay Online Casino?

Casiplay online casino was one of the most resposnive casinos we tested with an email response rate of 100%. This means that you can gamble at Casiplay Casino and know that if you ever need help, they are likely to be there. Therefore, we do think Casiplay Casino is worth considering.

Casiplay UK finished our recent email support test with an average time of 1 hour & 51 minutes. This placed Casiplay Casino above average for the 133 UK online casinos that we tested. Casiplay Casino’s test results were better than average but not near the top of the list which means they have room to improve.

Test Results – Average Email Response Time

Winner: Vegas Mobile Casino Casino, 7 minutes
In 44th place : Casiplay Casino 1 hour & 51 minutes
Average email response time of online casinos in New Jersey: just over 16 hours

Does Casiplay offer a live chat?

Does Casiplay has a live chat?: Yes
Opening Hours: 7 days a week 07:00 – 23:00 BST

Most people playing at online casinos will prefer to have more game variety than less. Unfortunately, it’s too time consuming for each player to count and compare the game libraries of every UK online casino. That’s why we decided to measure the game variety and breadth of Casiplay Casino’s library in categories like slots, roulette, blackjack, and sports betting.

Here are the results of Casiplay UK for our casino game library test.

How large and diverse is Casiplay casino’s game library?

Casiplay Casino provides titles in many traditional casino gambling categories like slots, but it doesn’t offer as much variety as other competitors in their market. While other UK online casinos offer game types like odds, livebetting, fantasy sports, poker, bingo or horses, Casiplay UK does not.

This variety along with the total size of Casiplay Casino’s library earned it a 66th place finish in our recent game selection test for UK online casinos.

Casiplay Online Casino has an above average game library when compared to other UK online casinos. We know this because we tested every online casino in the United Kingdom to see how many games they offer and the breadth of game types in their library. Casiplay Casino finished our test with 1224 games which was on par or better than the average in the United Kingdom.

Test Results – Which UK online casino has the best game selection?

Winner: Videoslots Casino
Number of Games: 6237
Non-traditional Game Types : live casino, poker and bingo

In 66th place : Casiplay
Number of Games: 1224
Non-traditional Game Types: live casino

Average number of online casino games at an UK online casino : 1557 games

Most online casino players would rather play at a casino that loads faster than slower. Unfortunately, you probably don’t have the time or desire to test the load times of every UK online casino. That’s why we tested each the United Kingdom online casino for you.

How Fast is Casiplay online casino?

Casiplay Casino’s 86th place finish in our recent UK online casino page load speed test was one of the worst results. Its average page load speed in our test was 3.10 which was no where near our top-rated casino for speed 0.33.

If you’re a UK gambler looking for the optimal gaming experience online, you may want to find another casino with faster load times.

Test Results – Which UK Online Casino is the Fastest?

Winner: Vegas Mobile Casino Casino
Average Page Load Speed : 0.33 seconds

In 86th plats: Casiplay casino
Average Page Load Speed : 3.10 seconds

Average page load speed of an UK online casino: 2.95 seconds

Bonus and Promotions Test

For our UK online casino bonus and promotions test, we considered and included both no deposit bonuses and first deposit promotions at each online casino. For the first deposit bonus, we used a standard £100 deposit as the baseline since each casino has its own maximum deposit eligibility for first deposit bonuses.
We call our calculation the Actual Bonus Value (ABV) and it includes different metrics and playthrough requirements depending on the bonus we’re evaluating. The ABV100, for example, looks at the value of a bonus if we deposit £100.
Below are Casiplay’s bonus and promotion test results.

Casiplay UK online casino did not offer a No Deposit Bonus to new players.

First Deposit Bonus Type: Match + Freespins
Minimum Deposit Amount: £20
Actual Bonus Value for a £100 First Deposit: £-5.57
ABV100 First Deposit Rank: 100 out of 133
ABV100 First Deposit Stars: 1 out of 5 stars

Number of Free Spins: 30
Max RTP of Free Spins: 92.05%
Wagering Requirement of Free Spins: 50x
Actual Value of Free Spins (ABVFS): £-1.78

We then combined the value of Casiplay’s no deposit bonus, first deposit bonus (£100), and available free spins to create a complete overview of the value of Casiplay UK online casino’s welcome bonus.

Actual Value of Total Welcome Bonus Package: £-5.57
Welcome Bonus Rank: 100 out of 133
Welcome Bonus Stars: 1 out of 5

Customer Support Test

For our online casino customer support test in the United Kingdom, we considered the speed and responsiveness of each casino’s online support via email and live chat. These two tests in addition to live chat availability (hours of operation), were used to determine the total rankings and stars awarded to each UK online casino.
Below are Casiplay’s results for the email and live chat customer service tests as well as its overall ranking relative to all the United Kingdom online casinos we tested.

Email Reply Time: 1 hour & 51 minutes
Email Test Ranking: 44 out of 133
Email Support Stars: 5 out of 5

Live Chat Operating Hours: 7 days a week 07:00 – 23:00 BST

Casino Game Library Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is Casiplay’s results in our game selection test and how it compared to every UK online casino we tested.

Total Number of Casino Games: 1224
Total Number of Game Types: 1, live casino
Casino Game Selection Ranking: 66 out of 133
Casino Game Selection Stars: 1 out of 5

Online Casino Speed Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is Casiplay’s results in our game selection test and how it compared to every UK online casino we tested.

Average Load Time: 3.1 seconds
Online Casino Speed Ranking: 86 out of 133
Online Casino Speed Stars: 2 out of 5

Total Ranking of Casiplay UK online casino

When calculating the total ranking for Casiplay we considered its scores and star ratings for each of the individual casino tests. By combining Casiplay’s scores, we can compare its results against all the other UK online casinos to determine which online casino is the best in the United Kingdom.

Test points based on Casiplay’s rankings (the lower the better):
Bonus and Promotions: 52 points
Customer Support: 22 points
Game Selection: 66 points
Casino Speed: 86 points
Total: 91.1 points
Ranking compared to other UK online casinos: 95 out of 133 casinos

Stars based on Casiplay’s test results: Bonus and Promotions: 1,0 out of 5
Customer Support: 5 out of 5
Game Selection: 1 out of 5
Casino Speed: 2 out of 5
Average: 2.6 out of 5 (displayed as 2.83125 stars in reviews and top lists)
Star ranking compared to other UK online casinos: 97 out of 133

Our overall ranking of Casiplay casino includes both points and stars which we weight equally. If a casino is tied, we use points as the deciding factor to determine which UK online casino is best. casiplay.com’s total ranking is 112 out of 133 UK online casinos.