Casumo Casino Online UK Casino Review & Bonus

We measured the return new players could expect to receive from a first deposit bonus at every UK online casino. The value of each first deposit bonus was determined by running the welcome bonus offer and conditions through a custom formula which we call ABV100 to determine exactly how much you should expect from a first deposit bonus when you make a £100 deposit. This is how well Casumo Casino did in our first deposit bonus test.

Casumo online casino earned a negative bonus value in our TBV100 test which means that due to the wagering requirements and other bonus terms, you risk losing more than you deposited. With a value of -£23.7, it’s unlikely that you’ll earn much money from Casumo Casino’s welcome bonus.

– 21 Casino: Won our max casino bonus test with a bonus value of £61.71.
– Best Value Promotion: 21 Casino won our casino bonus value test for a £100 first deposit.

Casumo Casino did not rank in the top 50% of our first deposit bonus test, and its bonus value of -£23.7 was only good for 97th place. We based this ranking by using our Actual Bonus Value formula and a £100 first deposit amount. While you can still do worse than Casumo Casino, it’s first deposit bonus value of -£23.7 was -£5.3 less than the average casino in the United Kingdom. You can find a better first deposit bonus.

To help you choose an UK online casino with a more valuable first deposit bonus, consider reviewing our casino bonus top list.

Test Results: Bonus Value for a £100 Deposit

Winner: 21 Casino Casino, TBV100: £61.71
In 97th place : Casumo Casino, TBV100: -£23.7
Average Bonus Value of £100 first deposit in UK: -£29

See Casumo UK Online Casino full test results here.

Customer support should be a crucial factor in your decision of where to gamble at online in the United Kingdom. If you ever need help from a casino’s support team, you want to know that they will respond quickly. However, it’s not easy for someone to singlehandedly test and compare the customer service of 133.

That’s where we come in — we’ve run tests on the responsiveness of customer service at every legal online casino in the United Kingdom.

How quickly and often does customer service respond to emails at Casumo Online Casino?

Casumo Casino had one of the most reliable response rates for all online casinos in the United Kingdom at 100%. This means that if you emailed their customer support, you are likely to get a response. Knowing that Casumo Casino has a responsive email support team makes it one we would recommend.

We tested the email support at 133 online casinos in the United Kingdom, and Casumo Casino had one of the fastest email reply times tested (17 minutes). This reply time was approximately just over 16 hours faster than the average online casino in the United Kingdom. If you value fast and reliable email support, we would recommend Casumo Casino.

Test Results – Average Email Response Time

Winner: Vegas Mobile Casino Casino, 7 minutes
In 17th place : Casumo Casino 17 minutes
Average email response time of online casinos in New Jersey: just over 17 hours

Does Casumo offer a live chat?

Does Casumo has a live chat?: Yes
Opening Hours: 7 days a week 08:00 – 00:00 BST

See Casumo UK Online Casino full test results here.

If you’re considering an online casino, wouldn’t you prefer one with many game options and variety? However, it’s not always possible to compare every the United Kingdom online casino’s game library. This is the reason we decided to do it for you by testing Casumo Casino’s game library for categories like slots, roulette, blackjack, and other casino games.

Here are the results for Casumo UK in our casino game library test for the United Kingdom.

How large and diverse is Casumo casino’s game library?

Casumo Casino has several different gaming categories available at its the United Kingdom online casino. Even though they don’t currently have fantasy sports, they do have the popular categories like slots and roulette as well as live casino, odds, livebetting, poker, bingo and horses.

The depth and breadth of Casumo Casino’s game library earned it 5 stars and 5th place in our last UK online casino game library test.

Casumo Casino performed really well in our game library test for the United Kingdom online casinos. Casumo Casino’s total library of 3140 games was [TOTAL-GAMES minus AVERAGE-TOTAL-GAMES] more games than the the United Kingdom average. Casumo UK is always introducing new games and categories, so you’re sure to find some gambling option to keep you entertained.

Test Results – Which UK online casino has the best game selection?

Winner: Videoslots Casino
Number of Games: 6237 games
Non-traditional Game Types : live casino, livebetting, poker and bingo

In 5th place : Casumo
Number of Games: 3140 games
Non-traditional Game Types: live casino, odds, livebetting, poker, bingo and horses

Average number of online casino games at an UK online casino : 1573 games

See Casumo UK Online Casino full test results here.

If you’re playing at an online casino, you want that to be a seamless experience. Unfortunately, most players don’t have the time or energy to test the page load times of every UK online casino. That’s why we did it for you and found the average load times for every the United Kingdom online casino.

How Fast is Casumo online casino?

Casumo Casino was one of the lowest-rated the United Kingdom casinos in our page load speed test. They finished in 117th place with an average load time of 4.60.

If you’re a UK gambler looking for the optimal gaming experience online, you may want to find another casino with faster load times.

See Casumo UK Online Casino full test results here.

Test Results – Which UK Online Casino is the Fastest?

Winner: Vegas Mobile Casino Casino
Average Page Load Speed : 0.33 seconds

In 117th plats: Casumo casino
Average Page Load Speed : 4.60 seconds

Average page load speed of an UK online casino: 3.05 seconds

Bonus and Promotions Test

For our UK online casino bonus and promotions test, we considered and included both no deposit bonuses and first deposit promotions at each online casino. For the first deposit bonus, we used a standard £100 deposit as the baseline since each casino has its own maximum deposit eligibility for first deposit bonuses.
We call our calculation the Actual Bonus Value (ABV) and it includes different metrics and playthrough requirements depending on the bonus we’re evaluating. The ABV100, for example, looks at the value of a bonus if we deposit £100.
Below are Casumo’s bonus and promotion test results.

Casumo UK online casino did not offer a No Deposit Bonus to new players.

First Deposit Bonus Type: Match + Bonus spins
Minimum Deposit Amount: £10
Actual Bonus Value for a £100 First Deposit: -£23.7
ABV100 First Deposit Rank: 97 out of 133
ABV100 First Deposit Stars: 1.0 out of 5 stars

Number of Bonus Spins: 20
Max RTP of Bonus Spins: 95.67%
Wagering Requirement of Bonus Spins: 30x
Actual Value of Bonus Spins (ABVBS): £0.05

We then combined the value of Casumo’s no deposit bonus, first deposit bonus (£100), and available bonus spins to create a complete overview of the value of Casumo UK online casino’s welcome bonus.

Actual Value of Total Welcome Bonus Package: -£23.7
Welcome Bonus Rank: 97 out of 133
Welcome Bonus Stars: 1 out of 5

Customer Support Test

For our online casino customer support test in the United Kingdom, we considered the speed and responsiveness of each casino’s online support via email and live chat. These two tests in addition to live chat availability (hours of operation), were used to determine the total rankings and stars awarded to each UK online casino.
Below are Casumo’s results for the email and live chat customer service tests as well as its overall ranking relative to all the United Kingdom online casinos we tested.

Email Reply Time: 17 minutes
Email Test Ranking: 17 out of 133
Email Support Stars: 5.0 out of 5

Live Chat Operating Hours: 7 days a week 08:00 – 00:00 BST

Casino Game Library Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is Casumo’s results in our game selection test and how it compared to every UK online casino we tested.

Total Number of Casino Games: 3,140
Total Number of Game Types: 6, live casino, odds, livebetting, poker, bingo and horses
Casino Game Selection Ranking: 66 out of 133
Casino Game Selection Stars: 5.0 out of 5

Online Casino Speed Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is Casumo’s results in our game selection test and how it compared to every UK online casino we tested.

Average Load Time: 4.60 seconds
Online Casino Speed Ranking: 117 out of 133
Online Casino Speed Stars: 1 out of 5

Total Ranking of Casumo UK online casino

When calculating the total ranking for Casumo we considered its scores and star ratings for each of the individual casino tests. By combining Casumo’s scores, we can compare its results against all the other UK online casinos to determine which online casino is the best in the United Kingdom.

Test points based on Casumo’s rankings (the lower the better):
Bonus and Promotions: 52 points
Customer Support: 21 points
Game Selection: 66 points
Casino Speed: 117 points
Total: 65.15 points
Ranking compared to other UK online casinos: 95 out of 133 casinos

Stars based on Casumo’s test results: Bonus and Promotions: 1.0 out of 5
Customer Support: 4 out of 5
Game Selection: 5.0 out of 5
Casino Speed: 1 out of 5
Average: 2.75 out of 5 (displayed as 2.95 stars in reviews and top lists)
Star ranking compared to other UK online casinos: 97 out of 133

Our overall ranking of Casumo casino includes both points and stars which we weight equally. If a casino is tied, we use points as the deciding factor to determine which UK online casino is best. casumo.com’s total ranking is 80 out of 133 UK online casinos.