BigWin Casino – Review

BigWin - Bonus, Promos, and Free Spins

1 out of 5 stars

We ran tests on every casino’s first deposit bonus to see which one delivers the most bang for your buck.

With TBV, we work out the average first-deposit return after wagering requirements are met, covering the full allowed deposit range.

Below are the key results for BigWin.

With BigWin, the $100 first-deposit bonus comes with wagering so high that the TBV turns negative. Our calculation puts BigWin’s welcome bonus at -$2.53 in value.

• JB Casino: If you want the top value at max bonuses, they took the crown in our tests.
• Spinko Casino: If your first deposit is $100, they were our highest-rated site for welcome bonus value.

BigWin – Live Chat and Email Customer Support

1 out of 5 stars

It’s an important point that gets overlooked: customer support for online casino players. When you need assistance, you should get it fast from a team you can trust. Assessing service quality at 135 online casinos can be challenging.

That's why we test and rank all online casinos for various customer service metrics to help give you peace of mind before you gamble online.

BigWin - Slots and Other Casino Games

1 out of 5 stars

Online, players look for variety because running back the same slot can be dull. Trying all the games at every online casino to find the best option is a big ask.

We evaluated BigWin on game count and variety, looking at sports betting, live dealer tables, slots, blackjack, and roulette.

Read further to find out how BigWin ranked for its game library.

How large and diverse is BigWin casino’s game library?

BigWin packs in a wide array of game types for every style. In our testing, we found these game types: .

This variety in addition to the total size of BigWin's library (0 games), earned it a ranking of 147th out of 135 online casinos in our casino game selection test.

In head-to-head comparisons, BigWin trailed most casinos for game choice and variety. At 0 games, BigWin can’t match JB Casino, which led with 5,480.

BigWin - Website Speed and UX

3 out of 5 stars

If you're gambling online, the last thing you want to deal with is a slow loading website. It’s tough to gauge site performance across multiple online casinos. So we measured how fast every casino site loads and made rankings to highlight the biggest time wasters.

How Fast is BigWin?

We ranked BigWin 40th among 135 casinos on page speed. Loads averaged 4.3 seconds, which is under the 4.0 seconds average.

If you want minimal lag, pick a casino with quicker load times.

BigWin - All Test Results

Compilation of all casino tests and calculations for rankings.

Bonus and Promotions Test.

For each casino, we reviewed both the no-deposit bonus and the first-deposit offer. We chose a $100 baseline for first deposits as casinos have different maximums for bonus eligibility.

We call our calculation the Theoretical Bonus Value (TBV) and it includes different metrics and playthrough requirements depending on the bonus we're evaluating. TBV100 answers “what if I deposit $100?”, and TBVMAX answers “what if I deposit the maximum?”

Here’s how BigWin performed in our bonus and promo tests.

BigWin does not include a No Deposit Bonus in its new-player offers.

• First Deposit Bonus Type: Match + Freespins
• Minimum Deposit Amount: 20
• Theoretical Bonus Value for a $100 First Deposit: -$2.53
• TBV100 First Deposit Rank: 76th out of 135
• TBV100 First Deposit Stars: 3 out of 5 stars

• Number of Bonus Spins: 50
• Max RTP of Bonus Spins: 97.09 %
• Wagering Requirement of Bonus Spins: 50 x
• Theoretical Value of Bonus Spins (TBVBS): -$0.02

Our summary of BigWin’s welcome offer totals BigWin’s no deposit bonus, the $100 first deposit bonus, and available free spins.

When we last reviewed it, BigWin wasn’t providing a welcome bonus.

Customer Support Test

We reviewed support by channel—email, phone, live chat—and measured the hours agents are reachable. Based on this data, we ranked each casino to show how its support compares to the rest.

Below is BigWin’s customer support outcome and its placement across our full test group.

• Support by phone wasn’t an option at BigWin.
• Customers can’t use live chat at BigWin at the moment.
• Email Support: [email protected]

We measured BigWin’s support by which channels it offers (phone, email, live chat) and the hours agents are on.

• Customer Support Rank: 26th out of 135
• Customer Support Stars: 1 out of 5 stars

Game selection Test

To score selection, we counted titles and identified categories at each casino, including slots, poker, roulette, and live betting.

By blending total games with variety metrics, we’re able to say which online casino has the best game selection.

Below is BigWin's results in our game selection test and how it compares to every online casino we tested.

• Total Number of Casino Games: 0
• Total Number of Game Types: 0 -
• Casino Game Selection Ranking: 147th out of 135
• Casino Game Selection Stars: 1 out of 5 stars

Online Casino Speed Test

We assessed speed by recording load times on several important pages and averaging the numbers.

We're able to get a total average of BigWin's speed by averaging its homepage, customer support page, and several other important pages.

By taking the average load time of the homepage, slots, and promotions pages, we see how responsive BigWin is.

• Average Load Time: 4.3 seconds
• Online Casino Speed Ranking: 40th out of 135
• Online Casino Speed Stars: 3 out of 5 stars

Online Casino Total Ranking Test

BigWin’s overall placement is based on the scores and star ratings it earned in each test.

Below is how BigWin measures up overall across the full set of online casinos we reviewed. When we bring together BigWin’s scores, we can make a clear, head-to-head comparison and pick the best casino.

• Bonus and Promotions: 1 out of 135
• Customer Support: 26th out of 135
• Game Selection: 147th out of 135
• Casino Speed: 40th out of 135
• Ranking compared to other online casinos: 164th out of 135

Stars based on BigWin’s test results:

• Bonus and Promotions: 1 out of 5 stars
• Customer Support: 1 out of 5 stars
• Game Selection: 1 out of 5 stars
• Casino Speed: 3 out of 5 stars
• Average: 1.5 out of 5 stars

Points and stars carry equal weight in BigWin’s overall ranking. If casinos are tied, points are the factor that breaks the tie.

BigWin finished 164th overall among the 135 casinos in our tests.