CasinoStars – Review

CasinoStars - Bonus, Promos, and Free Spins

1 out of 5 stars

We measured first deposit bonuses at all major online casinos to identify the best return on your deposit.

The TBV formula measures the average payoff on first deposits after wagering is met, from the minimum to the maximum deposit you can make.

Here are the results for CasinoStars.

CasinoStars earned high marks for a generous new-player bonus on a $100 first deposit. A $100 deposit yields an approximate TBV of $98.6, exceeding the average by $507.29; the average sits at -$408.69.

In our $100 first-deposit testing, it placed 5th of 135. Simply said, CasinoStars gives a great first deposit bonus.

CasinoStars – Live Chat and Email Customer Support

3.5 out of 5 stars

Good customer service is crucial for online casino players, yet it’s commonly overlooked. When you contact support, the answer should be prompt and trustworthy. Assessing service quality at 135 online casinos can be challenging.

We assess response times and support quality so you can make a confident choice.

CasinoStars - Slots and Other Casino Games

4 out of 5 stars

Online, players look for variety because running back the same slot can be dull. Comparing every casino’s game library to find the top choice can be a real challenge.

We looked at CasinoStars’s library for breadth and depth, including sports betting, live dealer games, slots, blackjack, and roulette.

Read on for the details of CasinoStars’s game library performance.

How large and diverse is CasinoStars casino’s game library?

CasinoStars carries many game types so players have options. At the time we checked, the game types on offer were: live casino and fantasy sports.

Thanks to its range and 9,339-game library, CasinoStars finished 44th among 135 sites.

CasinoStars has an above average game library when compared to other online casinos. We verified this by checking each casino’s total games and the range of game categories.

In our results, CasinoStars’s 9,339 games matched or exceeded the average across other online casinos.

CasinoStars - Website Speed and UX

3.5 out of 5 stars

You want smooth, quick pages—not a slow, choppy casino site. Telling if one site is snappier than another takes more than a quick glance. We tested every casino’s load speed and built a ranking to show where you’ll wait the longest.

How Fast is CasinoStars?

It finished above average in 23rd place, but CasinoStars was still nearer the middle of the group for page load speed. With an average of 3.0 seconds, you should be fine in practice, though some rivals load pages faster.

CasinoStars - All Test Results

Compilation of all casino tests and calculations for rankings.

Bonus and Promotions Test.

We factored in both no-deposit and first-deposit promotions for all casinos in our study. We anchored our first deposit bonus test at $100 because each casino has its own max eligibility.

Our TBV calculation adapts its metrics and wagering requirements depending on which bonus we evaluate. TBV100 is based on a $100 deposit; TBVMAX is based on the maximum deposit that qualifies for the bonus.

Here’s a quick view of CasinoStars’s bonus and promotion outcomes.

CasinoStars isn’t offering a No Deposit Bonus to first-time players.

• First Deposit Bonus Type: Match
• Minimum Deposit Amount: 20
• Theoretical Bonus Value for a $100 First Deposit: $98.6
• TBV100 First Deposit Rank: 5th out of 135
• TBV100 First Deposit Stars: 5 out of 5 stars

The welcome offer at CasinoStars comes with no Free Spins.

We then combined the value of CasinoStars's no deposit bonus, first deposit bonus ($100), and available free spins to create a complete overview of the value of CasinoStars's welcome bonus.

At the point of our last test, CasinoStars offered no welcome bonus.

Customer Support Test

We confirmed the availability of email, phone, and live chat and measured how long agents are active. From the data, we built scores and rankings to show which casinos are more supportive than others.

Below are the customer service findings for CasinoStars and its overall rank relative to competitors.

• You can’t reach support by phone at CasinoStars right now.
• Live Chat Support: 168 hours a week
• Email Support: [email protected]

To rank CasinoStars fairly, we counted which support channels it offers (phone, email, live chat) and how long they’re open.

• Customer Support Rank: 11th out of 135
• Customer Support Stars: 3.5 out of 5 stars

Game selection Test

We audited each casino’s game count and category spread—slots, poker, roulette, live betting, among others.

When we combine volume and variety, we can accurately say which online casino has the best game selection.

Below is the breakdown of CasinoStars’s game selection and how it fares against every casino we analyzed.

• Total Number of Casino Games: 9,339
• Total Number of Game Types: 2 - live casino and fantasy sports
• Casino Game Selection Ranking: 44th out of 135
• Casino Game Selection Stars: 4 out of 5 stars

Online Casino Speed Test

We assessed speed by recording load times on several important pages and averaging the numbers.

An average speed across the homepage, bonus page, slots list, and other pages gives us a good idea of how quickly CasinoStars is overall.

By combining the homepage, slots, and promotions page speeds into an average, we can judge CasinoStars’s overall quickness.

• Average Load Time: 3 seconds
• Online Casino Speed Ranking: 23rd out of 135
• Online Casino Speed Stars: 3.5 out of 5 stars

Online Casino Total Ranking Test

To rank CasinoStars overall, we looked at the scores and star ratings from each of the individual casino tests.

Here’s a breakdown of CasinoStars’s overall performance compared to every other online casino. By combining all of CasinoStars’s scores, we can check it against the pack to find the market leader.

• Bonus and Promotions: 1 out of 135
• Customer Support: 11th out of 135
• Game Selection: 44th out of 135
• Casino Speed: 23rd out of 135
• Ranking compared to other online casinos: 57th out of 135

Stars based on CasinoStars’s test results:

• Bonus and Promotions: 1 out of 5 stars
• Customer Support: 3.5 out of 5 stars
• Game Selection: 4 out of 5 stars
• Casino Speed: 3.5 out of 5 stars
• Average: 3 out of 5 stars

We rank CasinoStars by combining points and stars, each counted equally. If it’s a dead heat, points decide who comes out on top.

Among the 135 online casinos we’ve tested, CasinoStars’s overall rank is 57th.