LuckyWins Casino – Review

LuckyWins - Bonus, Promos, and Free Spins

1 out of 5 stars

We checked first deposit offers across online casinos to highlight the best value option.

Theoretical Bonus Value (TBV) tells us the average return on a first deposit after you meet wagering, from the lowest to the highest allowable deposit.

These are the outcomes for LuckyWins.

Because the $100 first-deposit bonus at LuckyWins requires heavy wagering beyond your deposit, its Theoretical Bonus Value (TBV) came out negative. The actual value of LuckyWins's welcome bonus was -$4049.09.

• JB Casino: For the strongest value at maximum bonus, they were our #1.
• Spinko Casino: Choosing a careful $100 first deposit? They led the field in our review.

LuckyWins – Live Chat and Email Customer Support

4 out of 5 stars

Many players overlook customer service, even though it’s vital when picking an online casino. You should feel confident the casino will respond fast and keep you supported. It’s hard to compare customer support apples-to-apples across 135 casinos.

That's why we test and rank all online casinos for various customer service metrics to help give you peace of mind before you gamble online.

LuckyWins - Slots and Other Casino Games

4.5 out of 5 stars

Variety keeps online play interesting; the same slot again and again won’t. Checking all the game libraries across casinos to find the best is no small task.

To see what players get, we measured LuckyWins’s volume and variety: sports betting, live dealer, slots, blackjack, and roulette.

Keep going to learn how LuckyWins stacked up in our game library test.

How large and diverse is LuckyWins casino’s game library?

LuckyWins lists a broad selection of game types in its lobby. Based on our test, the site listed: live casino, fantasy sports, bingo and horses.

This variety in addition to the total size of LuckyWins's library (14,711 games), earned it a ranking of 13th out of 135 online casinos in our casino game selection test.

Among 135 casinos we tested, LuckyWins ranks near the top for its game library. LuckyWins lists 14,711 games—6,925 more than the average across all casinos we tested.

Weekly releases mean you’ll probably spot a game you like at LuckyWins.

LuckyWins - Website Speed and UX

3.5 out of 5 stars

Nothing ruins online play faster than a site that loads slowly. Unfortunately, it's not easy for someone to know how fast or slow an online casino is compared to other online casinos. We measured page performance at every casino and ranked them so you can pick faster options.

How Fast is LuckyWins?

LuckyWins was above average, landing in 23rd place, though it still sat near the middle of the pack in our online casino speed test. Average loads of 3.0 seconds won’t hinder play much, even if the top casinos are speedier.

LuckyWins - All Test Results

Compilation of all casino tests and calculations for rankings.

Bonus and Promotions Test.

In our review, we considered both no-deposit and first-deposit offers for each online casino. We based our first deposit bonus checks on $100, since max eligible deposits vary from casino to casino.

We calculate TBV (Theoretical Bonus Value) and adjust the metrics and playthrough rules based on the bonus we’re reviewing. TBV100 focuses on a $100 deposit value; TBVMAX focuses on value at the maximum allowable deposit.

Here’s a quick view of LuckyWins’s bonus and promotion outcomes.

New sign-ups won’t find a No Deposit Bonus at LuckyWins.

• First Deposit Bonus Type: Match + Freespins
• Minimum Deposit Amount: 100
• Theoretical Bonus Value for a $100 First Deposit: -$4049.09
• TBV100 First Deposit Rank: 113th out of 135
• TBV100 First Deposit Stars: 1 out of 5 stars

• Number of Bonus Spins: 100
• Max RTP of Bonus Spins: 9700 %
• Wagering Requirement of Bonus Spins: 1 x
• Theoretical Value of Bonus Spins (TBVBS): $9.41

The total welcome value for LuckyWins reflects LuckyWins’s no deposit bonus, $100 first deposit bonus, and included free spins.

On our last pass, LuckyWins had no welcome bonus available.

Customer Support Test

We tested for email, phone, and live chat options and recorded the hours agents can help. From the data, we built scores and rankings to show which casinos are more supportive than others.

Here are LuckyWins’s support results and its overall ranking against the rest of the online casinos we checked.

• At LuckyWins, phone support wasn’t offered via an active line.
• LuckyWins does not provide live chat as a support channel.
• Email Support: [email protected]

We scored LuckyWins by checking if it offers phone, email, and live chat, and noting the hours they’re staffed.

• Customer Support Rank: 8th out of 135
• Customer Support Stars: 4 out of 5 stars

Game selection Test

We reviewed libraries by number of games and genre coverage—slots, poker, roulette, live betting, and more.

Looking at breadth plus depth lets us identify which online casino has the best game selection.

Here are LuckyWins’s results from our game selection test and how they stack up against every casino we reviewed.

• Total Number of Casino Games: 14,711
• Total Number of Game Types: 4 - live casino, fantasy sports, bingo and horses
• Casino Game Selection Ranking: 13th out of 135
• Casino Game Selection Stars: 4.5 out of 5 stars

Online Casino Speed Test

To measure speed, we timed a handful of key pages at every casino and took the average.

An average speed across the homepage, bonus page, slots list, and other pages gives us a good idea of how quickly LuckyWins is overall.

We get a reliable sense of LuckyWins’s speed by averaging load times from the homepage, slots, and promotions pages.

• Average Load Time: 3 seconds
• Online Casino Speed Ranking: 23rd out of 135
• Online Casino Speed Stars: 3.5 out of 5 stars

Online Casino Total Ranking Test

The total ranking for LuckyWins comes from its scores and star ratings across the full set of casino tests.

Below you can see LuckyWins’s overall results and how they compare to the wider online casino market. By rolling up LuckyWins’s scores, we can stack its results against every other casino to see which one comes out on top.

• Bonus and Promotions: 1 out of 135
• Customer Support: 8th out of 135
• Game Selection: 13th out of 135
• Casino Speed: 23rd out of 135
• Ranking compared to other online casinos: 61st out of 135

Stars based on LuckyWins’s test results:

• Bonus and Promotions: 1 out of 5 stars
• Customer Support: 4 out of 5 stars
• Game Selection: 4.5 out of 5 stars
• Casino Speed: 3.5 out of 5 stars
• Average: 3.3 out of 5 stars

LuckyWins’s overall rating uses points and stars with the same weight. When we have a tie, points tip the balance to rank the casinos.

According to our testing, LuckyWins holds the 61st spot out of 135 online casinos.