Reels Casino - Review

Reels - Bonus, Promos, and Free Spins

3.5 out of 5 stars

New players at Reels won’t receive a welcome offer. If you care about strong welcome offers, check out the casinos below.

• MetaSpins Casino: If you’re after the most value on a max deposit, they won our welcome bonus trial.
• Blindluck Casino: Keeping your first deposit to $100? They won our category for that deposit.

In our tests, Reels offered $4.5 for its first deposit bonus. For the $100 baseline, it ended up 51st out of 174.

The value is solid and above average, but not enough to catch Blindluck Casino, short by -$104.5. A $100 TBV of $4.5 exceeds the average by roughly $210.64 — good value, if not the very best.

Reels – Live Chat and Email Customer Support

4.5 out of 5 stars

Players often focus on bonuses and games and forget how important customer support is. If you run into a problem, reliable, quick customer service makes all the difference. Evaluating support quality across 174 different casinos can be difficult.

We benchmark casino support on multiple metrics so you can choose with confidence.

Reels - Slots and Other Casino Games

4 out of 5 stars

People who play online usually want a mix of games—repeating one slot gets boring. Finding the best casino by testing all their games just isn’t practical for most people.

Our team measured Reels’s catalog size and mix—sports betting, live dealer options, slots, blackjack, and roulette.

Keep reading to view Reels’s game library results.

How large and diverse is Reels casino’s game library?

Reels carries a wide spread of casino games in one place. They list several favorites, for example: live casino, livebetting, fantasy sports, bingo and horses.

The size and diversity of its lineup placed Reels 46th out of 174 overall.

Its game library at Reels outperforms the typical online casino. We assessed each casino’s library size and the breadth of game categories to confirm this.

The 10,206 games we found at Reels put it at or above the cross-casino average.

Reels - Website Speed and UX

4 out of 5 stars

Lag and delays are deal-breakers when you’re gambling on the web. Unfortunately, it's not easy for someone to know how fast or slow an online casino is compared to other online casinos. That’s why we tested page load times across all online casinos and ranked them to show which ones slow you down.

How Fast is Reels?

Reels earned 22nd place, which is above average, but its page load time was nearer the middle of the pack. At 3.0 seconds on average, delays should be minimal, but some leading sites are faster.

Reels - All Test Results

Compilation of all casino tests and calculations for rankings.

Bonus and Promotions Test.

We measured casino promos by including both no-deposit perks and initial deposit bonuses. Our tests use a $100 first deposit baseline, since each casino sets different max limits for the bonus.

We refer to our calculation as Theoretical Bonus Value (TBV), and it accounts for varying metrics and wagering requirements for each bonus. TBV100 computes value at $100; TBVMAX computes value at the highest deposit the bonus allows.

Below are Reels's bonus and promotion test results.

Reels isn’t running a No Deposit Bonus for new players right now.

Reels did not offer a First Deposit Bonus to new depositing players.

No Free Spins are provided in Reels’s new-player bonus.

We added up Reels’s no deposit bonus, the $100 first deposit bonus, and any free spins to show the full value of Reels’s welcome offer.

When we last checked, Reels didn’t have a live welcome bonus.

Customer Support Test

The test checked for email, phone, and live chat channels and how long support agents are on shift. With these measurements, we scored and ranked casinos to reveal how their support compares.

Here are Reels’s customer service results and how it ranks against all other online casinos we tested.

• Reels lacked a working customer service phone number.
• Live Chat Support: 168 hours a week
• Email Support: [email protected]

When ranking Reels, we considered its support channels—phone, email, live chat—and their availability windows.

• Customer Support Rank: 10th out of 174
• Customer Support Stars: 4.5 out of 5 stars

Game selection Test

Our approach was to count games and catalog categories for every casino, such as slots, poker, roulette, and live betting.

We merge library size and diversity to find which online casino truly has the best game selection.

Here are the game selection results for Reels and how they measure up against all tested casinos.

• Total Number of Casino Games: 10,206
• Total Number of Game Types: 5 - live casino, livebetting, fantasy sports, bingo and horses
• Casino Game Selection Ranking: 46th out of 174
• Casino Game Selection Stars: 4 out of 5 stars

Online Casino Speed Test

We checked several crucial pages at each casino for load time and calculated the average.

An average of casino pages like the slots, promotion, and customer support pages provides a good basline for how quickly Reels is generally.

By averaging the homepage, slots, and promotions page speeds, we can judge how fast Reels feels in real use.

• Average Load Time: 3 seconds
• Online Casino Speed Ranking: 22nd out of 174
• Online Casino Speed Stars: 4 out of 5 stars

Online Casino Total Ranking Test

To get Reels’s overall rank, we factored in its scores and star ratings from every individual test.

Combining Reels’s scores enables an apples-to-apples comparison with other casinos to determine the best choice.

• Bonus and Promotions: 51st out of 174
• Customer Support: 10th out of 174
• Game Selection: 46th out of 174
• Casino Speed: 22nd out of 174
• Ranking compared to other online casinos: 5th out of 174

Stars based on Reels’s test results:

• Bonus and Promotions: 3.5 out of 5 stars
• Customer Support: 4.5 out of 5 stars
• Game Selection: 4 out of 5 stars
• Casino Speed: 4 out of 5 stars
• Average: 4 out of 5 stars

Reels’s overall rating uses points and stars with the same weight. If two casinos end up tied, points determine which one takes the lead.

Reels holds an overall rank of 5th among the 174 online casinos we’ve tested so far.