Ultra Casino – Review

Ultra Casino - Bonus, Promos, and Free Spins

1 out of 5 stars

We examined first deposit bonuses at every casino to identify the top value choice.

TBV—short for Theoretical Bonus Value—shows the average return players get on a first deposit after meeting wagering, for all allowed deposit sizes.

Here are the results for Ultra Casino.

Since the $100 first-deposit bonus at Ultra Casino requires much more risk than the deposit, its Theoretical Bonus Value (TBV) is negative. The actual value of Ultra Casino's welcome bonus was -$149.13.

• MetaSpins Casino: For maximum bonus value, this site was our winner in the tests.
• Blindluck Casino: Starting with a $100 deposit, they came out first in our welcome bonus testing.

Ultra Casino – Live Chat and Email Customer Support

2.5 out of 5 stars

When choosing an online casino, don’t forget how important customer service is. Choose a casino that gets back to you fast and solves issues without delay. Getting a fair read on customer service across 165 sites isn’t straightforward.

We examine multiple support metrics and rank casinos to help you play worry-free.

Ultra Casino - Slots and Other Casino Games

2.5 out of 5 stars

Choice counts when you’re gambling online; nobody wants endless spins on the same title. Unfortunately, it's not easy for people to test the game library at every online casino to find the one that is the best.

That's why we decided to measure Ultra Casino's game library for volume and variety of gambling options like sports betting, live dealer games, slots, blackjack, and roulette.

Keep going to learn how Ultra Casino stacked up in our game library test.

How large and diverse is Ultra Casino casino’s game library?

Ultra Casino features a deep lineup of game types for its players. When we ran our test, their catalog featured: live casino.

Backed by 3,894 total games and solid variety, Ultra Casino placed 125th of 165.

On game selection and variety, Ultra Casino performed poorly in our tests. Ultra Casino comes in at 3,894 games, compared to SpinsUP Casino’s test-leading 17,507.

Ultra Casino - Website Speed and UX

2 out of 5 stars

A sluggish website is the last headache you need when you’re playing online. Most folks don’t have an easy way to compare casino website speeds. We timed how long pages take to load at each casino and ranked the outcomes to flag the slowest.

How Fast is Ultra Casino?

Ultra Casino underperformed on load speed, sitting in the lowest group. The site’s average of 8.0 seconds was well beneath the overall average of 4.0 seconds.

To limit hiccups, try a casino that posted a strong page load score in our tests.

Ultra Casino - All Test Results

Compilation of all casino tests and calculations for rankings.

Bonus and Promotions Test.

We compared promos by looking at both no-deposit options and initial deposit bonuses at every casino. Given that casinos set different maximums, our first deposit bonus tests use a $100 baseline.

We call our calculation the Theoretical Bonus Value (TBV) and it includes different metrics and playthrough requirements depending on the bonus we're evaluating. TBV100 measures bonus value at $100 deposited, while TBVMAX measures it at the highest allowed deposit.

These are the bonus and promotion results for Ultra Casino.

At Ultra Casino, new players aren’t given a No Deposit Bonus.

• First Deposit Bonus Type: Match + Freespins
• Minimum Deposit Amount: 25
• Theoretical Bonus Value for a $100 First Deposit: -$149.13
• TBV100 First Deposit Rank: 120th out of 165
• TBV100 First Deposit Stars: 1 out of 5 stars

• Number of Bonus Spins: 100
• Max RTP of Bonus Spins: 96.58 %
• Wagering Requirement of Bonus Spins: 40 x
• Theoretical Value of Bonus Spins (TBVBS): -$4.33

For a complete picture, we combined Ultra Casino’s no deposit bonus with the $100 first deposit bonus and any free spins at Ultra Casino.

When we last checked, Ultra Casino didn’t have a live welcome bonus.

Customer Support Test

We confirmed the availability of email, phone, and live chat and measured how long agents are active. Based on this data, we ranked each casino to show how its support compares to the rest.

Below are Ultra Casino's results for our customer service test as well as its overall ranking relative to all other online casinos tested.

• Ultra Casino lacked a working customer service phone number.
• Live Chat Support: 98 hours a week
• Email Support: [email protected]

For Ultra Casino, we evaluated phone, email, and live chat availability and the length of coverage when ranking it versus peers.

• Customer Support Rank: 29th out of 165
• Customer Support Stars: 2.5 out of 5 stars

Game selection Test

We measured game selection by counting each casino’s total games and the categories available—think slots, poker, roulette, live betting, and more.

By combining the breadth and depth of an online casino's game library, we believe we can provide an accurate answer to "which online casino has the best game selection?”.

Below is Ultra Casino’s placement in our game selection test and how it compares with each casino in our study.

• Total Number of Casino Games: 3,894
• Total Number of Game Types: 1 - live casino
• Casino Game Selection Ranking: 125th out of 165
• Casino Game Selection Stars: 2.5 out of 5 stars

Online Casino Speed Test

In our casino speed test for online casinos, we averaged the load speed for several important pages at each casino.

An average speed across the homepage, bonus page, slots list, and other pages gives us a good idea of how quickly Ultra Casino is overall.

By timing the homepage, slots, and promotions pages and averaging them, we see how fast Ultra Casino loads for players.

• Average Load Time: 8 seconds
• Online Casino Speed Ranking: 51st out of 165
• Online Casino Speed Stars: 2 out of 5 stars

Online Casino Total Ranking Test

Ultra Casino’s total ranking reflects its scores and star ratings from each individual test.

Here’s the big-picture view of Ultra Casino’s overall performance against other online casinos. Add up Ultra Casino’s scores and we can compare it with others to decide which casino is best.

• Bonus and Promotions: 121st out of 165
• Customer Support: 29th out of 165
• Game Selection: 125th out of 165
• Casino Speed: 51st out of 165
• Ranking compared to other online casinos: 120th out of 165

Stars based on Ultra Casino’s test results:

• Bonus and Promotions: 1 out of 5 stars
• Customer Support: 2.5 out of 5 stars
• Game Selection: 2.5 out of 5 stars
• Casino Speed: 2 out of 5 stars
• Average: 2 out of 5 stars

We set Ultra Casino’s overall rank by giving equal weight to stars and points. In the event of a tie, points decide which online casino ranks higher.

Ultra Casino landed at 120th in our overall standings out of 165 tested casinos.