USpin Casino – Review

USpin - Bonus, Promos, and Free Spins

1 out of 5 stars

We looked at first deposit offers at every online casino and picked the one with the best value.

With TBV, we work out the average first-deposit return after wagering requirements are met, covering the full allowed deposit range.

Below are the key results for USpin.

USpin’s welcome bonus on a $100 first deposit forces you to wager much more than you put in, which led to a negative TBV. By our method, USpin’s welcome bonus equals -$36.59 in value.

• JB Casino: For the strongest value at maximum bonus, they were our #1.
• Spinko Casino: Choosing a careful $100 first deposit? They led the field in our review.

USpin – Live Chat and Email Customer Support

2 out of 5 stars

Customer support is a big deal for online casino players, though many skip over it. You want a site that replies quickly and consistently when support is required. Still, judging customer support at 135 different sites can be hard.

Our ratings for customer service aim to reassure you before you place a single bet.

USpin - Slots and Other Casino Games

2 out of 5 stars

Online gamblers like having choices—nobody wants to spin the exact same slot forever. Running through each casino’s game catalog to spot the best takes more time than most have.

Our team measured USpin’s catalog size and mix—sports betting, live dealer options, slots, blackjack, and roulette.

Continue reading to learn how USpin did in our game library review.

How large and diverse is USpin casino’s game library?

USpin lists a broad selection of game types in its lobby. Our test recorded these game types: live casino, livebetting, poker and bingo.

Thanks to its range and 4,519-game library, USpin finished 102nd among 135 sites.

For game variety and selection, USpin finished close to the bottom of our list. USpin counts 4,519 games, paling next to JB Casino and its 5,480.

USpin - Website Speed and UX

3.5 out of 5 stars

Lag and delays are deal-breakers when you’re gambling on the web. Telling if one site is snappier than another takes more than a quick glance. We tested how quickly each casino loads and ranked them so you can steer clear of the slowpokes.

How Fast is USpin?

Although USpin placed 23rd and beat the average, it hovered near mid-pack in our online casino speed results. An average 3.0 seconds should keep play moving, but top performers load even quicker.

USpin - All Test Results

Compilation of all casino tests and calculations for rankings.

Bonus and Promotions Test.

Our bonus tests covered everything from no-deposit offers to first-deposit matches at every site. Given that casinos set different maximums, our first deposit bonus tests use a $100 baseline.

We use a calculation called Theoretical Bonus Value (TBV), which factors in different metrics and wagering rules based on the bonus. TBV100 shows what the bonus is worth on a $100 deposit, while TBVMAX measures it at the max deposit allowed.

Here’s the breakdown of USpin’s bonus and promo performance.

No Deposit Bonus offers aren’t currently available to new players at USpin.

First-time depositors at USpin don’t get a First Deposit Bonus offer.

USpin offered a welcome package without Free Spins.

For a complete picture, we combined USpin’s no deposit bonus with the $100 first deposit bonus and any free spins at USpin.

When we last reviewed it, USpin wasn’t providing a welcome bonus.

Customer Support Test

We assessed if support channels include email, phone, and live chat, and the agent availability window. These scores and rankings provide a side-by-side look at how supportive each casino is versus the rest.

You’ll see USpin’s customer service scores below, plus its overall ranking among all tested sites.

• USpin didn’t list a working phone number for support.
• Live Chat Support: 168 hours a week
• USpin currently has no email channel for support.

We considered whether they offer phone, email, or live chat support and the hours with which they are available when scoring and ranking USpin relative to other online casinos.

• Customer Support Rank: 20th out of 135
• Customer Support Stars: 2 out of 5 stars

Game selection Test

In our casino game selection test for online casinos, we counted how many games and which category of games each casino has in its library — like slots, poker, roulette, live betting, and more.

By measuring both size and variety of each library, we can tell you which online casino has the best game selection.

Here are USpin’s scores for game selection and its position relative to every casino in our test.

• Total Number of Casino Games: 4,519
• Total Number of Game Types: 4 - live casino, livebetting, poker and bingo
• Casino Game Selection Ranking: 102nd out of 135
• Casino Game Selection Stars: 2 out of 5 stars

Online Casino Speed Test

We ran a speed test by timing several key pages at each casino and averaging the results.

An average speed across the homepage, bonus page, slots list, and other pages gives us a good idea of how quickly USpin is overall.

We average the load times of the homepage, slots, and promotions pages to gauge USpin’s speed for users.

• Average Load Time: 3 seconds
• Online Casino Speed Ranking: 23rd out of 135
• Online Casino Speed Stars: 3.5 out of 5 stars

Online Casino Total Ranking Test

USpin’s final standing factors in both the scores and the star ratings from all tests.

Add up USpin’s scores and we can compare it with others to decide which casino is best.

• Bonus and Promotions: 1 out of 135
• Customer Support: 20th out of 135
• Game Selection: 102nd out of 135
• Casino Speed: 23rd out of 135
• Ranking compared to other online casinos: 126th out of 135

Stars based on USpin’s test results:

• Bonus and Promotions: 1 out of 5 stars
• Customer Support: 2 out of 5 stars
• Game Selection: 2 out of 5 stars
• Casino Speed: 3.5 out of 5 stars
• Average: 2.1 out of 5 stars

For USpin, we use points and stars in equal measure to set the overall rank. If results are tied, points are what we use to settle which casino is best.

USpin is currently 126th overall, out of 135 tested online casinos.