Crystal Slots Online UK Casino Review & Bonus

We took the first deposit bonus offers from 133 UK online casinos and tested them to see which casino had the most valuable welcome bonus. Our test involved running each casino’s bonus and wagering requirements through a custom formula — Actual Bonus Value (ABV) — to determine the expected value a player should receive from a £100 first deposit. The results of our ABV100 test for Crystal Slots online casino are summarized below.

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Crystal Slots UK had a first deposit bonus of £-0.07 which earned it a 2-star rating and 81st place finish in our most recent welcome bonus test. We used a £100 basline to test 133 UK online casino first deposit bonuses. Crystal Slots Casino we certainly not last, but they were well below the first place finisher Dream Vegas which had an ABV of £53.46. Crystal Slots Casino’s first deposit bonus is not one we would feel confident recommending.

You can find a better first deposit bonus by reviewing our UK online casino welcome bonus top list.

Test Results: Bonus Value for a £100 Deposit

Winner: Dream Vegas Casino, ABV100: £53.46
In 81st place : Crystal Slots Casino, ABV100: £-0.07
Average Bonus Value of £100 first deposit in UK: £-14

See Crystal Slots UK Online Casino full test results here.

If you’re looking at which UK online casino to play at, you should not overlook the casino’s quality of customer service. Should you ever need it, you want to rest assured that the casino’s support team will respond to your question quickly and effectively. Yet, the reality is that it’s not easy for a single person to measure the effectiveness of 133 online casinos themselves.

This is why we decided to test every UK online casino’s email and Live Chat support oursevles and summarized our findings for you.

How quickly and often does customer service respond to emails at Crystal Slots Online Casino?

When we last tested Crystal Slots Casino, their email support finished below average for responsiveness. Crystal Slots UK finished our test with an average reply rate of 20% which waS below the UK state average of 100%. A below average response rate led to a lower overall ranking for Crystal Slots Casino in customer service.

It took Crystal Slots Casino an average of 5 hours & 26 minutes to respond to our emails in our most recent test. This reply time was better than the average UK online casino by just over 10 hours. Even though this was an above average finish, it wasn’t in the top 25% which means Crystal Slots Casino can certainly improve.

Test Results – Average Email Response Time

Winner: Vegas Mobile Casino Casino, 7 minutes
In 62nd place : Crystal Slots Casino 5 hours & 26 minutes
Average email response time of online casinos in New Jersey: just over 16 hours

Does Crystal Slots offer a live chat?

Does Crystal Slots has a live chat?: Yes
Opening Hours: 24/7

See Crystal Slots UK Online Casino full test results here.

When it comes to gambling online, people often prefer options — after all, who wants to play the same slot over and over again? Unfortunately, it’s not easy for people to test the game library at every online casino in the United Kingdom. That’s why we decided to measure Crystal Slots Casino’s game library for volume and variety of gambling options like sports betting, live dealer games, slots, blackjack, and roulette.

Keep reading to see how well Crystal Slots UK did in our game library test.

How large and diverse is Crystal Slots casino’s game library?

Crystal Slots Casino has a diverse catalog of traditional game types like slots and blackjack while also offering players non-traditional gambling options like live casino, poker and bingo. However, Crystal Slots UK does not have odds, livebetting, fantasy sports or horses as of our last test.

The depth and breadth of Crystal Slots Casino’s online catalog of games earned it 5 stars and 66th place out of 133 online casinos in the United Kingdom for game selection.

Crystal Slots Casino ranks in the top half of casinos for quality of game selection in the United Kingdom. We know this because we conducted a test measuring the quality of game selection at 133 online casinos in the United Kingdom. Crystal Slots Casino earned 5 stars and finished with 2,198 games which is above average, but not the best.

Test Results – Which UK online casino has the best game selection?

Winner: Videoslots Casino
Number of Games: 6,237
Non-traditional Game Types : live casino, poker and bingo

In 66th place : Crystal Slots
Number of Games: 2,198
Non-traditional Game Types: live casino, poker and bingo

Average number of online casino games at an UK online casino : 1,557 games

See Crystal Slots UK Online Casino full test results here.

All things equal, online gamblers would prefer to play at a faster virtual casino than a slower one. Unfortunately, it’s not realistic for you to track and measure the page load speed at every UK online casino. Thankfully, we did that for you and have provided a summary of some of the results from the United Kingdom below.

How Fast is Crystal Slots online casino?

Crystalslots.com had an above average score in our last the United Kingdom online casino page load test. While not the top-performing casino in our page load speed test, Crystal Slots Casino’s average page load time of 1.50 is fast enough for most gamblers.

See Crystal Slots UK Online Casino full test results here.

Test Results – Which UK Online Casino is the Fastest?

Winner: Vegas Mobile Casino Casino
Average Page Load Speed : 0.33 seconds

In 34th plats: Crystal Slots casino
Average Page Load Speed : 1.50 seconds

Average page load speed of an UK online casino: 2.95 seconds

Bonus and Promotions Test

For our UK online casino bonus and promotions test, we considered and included both no deposit bonuses and first deposit promotions at each online casino. For the first deposit bonus, we used a standard £100 deposit as the baseline since each casino has its own maximum deposit eligibility for first deposit bonuses.
We call our calculation the Actual Bonus Value (ABV) and it includes different metrics and playthrough requirements depending on the bonus we’re evaluating. The ABV100, for example, looks at the value of a bonus if we deposit £100.
Below are Crystal Slots’s bonus and promotion test results.

Crystal Slots UK online casino did not offer a No Deposit Bonus to new players.

First Deposit Bonus Type: Freespins
Minimum Deposit Amount:
Actual Bonus Value for a £100 First Deposit: £-0.07
ABV100 First Deposit Rank: 81 out of 133
ABV100 First Deposit Stars: 1.0 out of 5 stars

Number of Free Spins: 1
Max RTP of Free Spins: 97.37%
Wagering Requirement of Free Spins: 65x
Actual Value of Free Spins (ABVFS): £-0.07

We then combined the value of Crystal Slots’s no deposit bonus, first deposit bonus (£100), and available free spins to create a complete overview of the value of Crystal Slots UK online casino’s welcome bonus.

Actual Value of Total Welcome Bonus Package: £-0.07
Welcome Bonus Rank: 81 out of 133
Welcome Bonus Stars: 1.5 out of 5

Customer Support Test

For our online casino customer support test in the United Kingdom, we considered the speed and responsiveness of each casino’s online support via email and live chat. These two tests in addition to live chat availability (hours of operation), were used to determine the total rankings and stars awarded to each UK online casino.
Below are Crystal Slots’s results for the email and live chat customer service tests as well as its overall ranking relative to all the United Kingdom online casinos we tested.

Email Reply Time: 5 hours & 26 minutes
Email Test Ranking: 62 out of 133
Email Support Stars: 3.0 out of 5

Live Chat Operating Hours: 24/7

Casino Game Library Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is Crystal Slots’s results in our game selection test and how it compared to every UK online casino we tested.

Total Number of Casino Games: 2,198
Total Number of Game Types: 3, live casino, poker and bingo
Casino Game Selection Ranking: 66 out of 133
Casino Game Selection Stars: 3.0 out of 5

Online Casino Speed Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is Crystal Slots’s results in our game selection test and how it compared to every UK online casino we tested.

Average Load Time: 1.50 seconds
Online Casino Speed Ranking: 34 out of 133
Online Casino Speed Stars: 3.5 out of 5

Total Ranking of Crystal Slots UK online casino

When calculating the total ranking for Crystal Slots we considered its scores and star ratings for each of the individual casino tests. By combining Crystal Slots’s scores, we can compare its results against all the other UK online casinos to determine which online casino is the best in the United Kingdom.

Test points based on Crystal Slots’s rankings (the lower the better):
Bonus and Promotions: 52 points
Customer Support: 73 points
Game Selection: 66 points
Casino Speed: 34 points
Total: 25.62 points
Ranking compared to other UK online casinos: 95 out of 133 casinos

Stars based on Crystal Slots’s test results: Bonus and Promotions: 1.0 out of 5
Customer Support: 3.5 out of 5
Game Selection: 3.0 out of 5
Casino Speed: 3.5 out of 5
Average: 3.125 out of 5 (displayed as 3.25 stars in reviews and top lists)
Star ranking compared to other UK online casinos: 97 out of 133

Our overall ranking of Crystal Slots casino includes both points and stars which we weight equally. If a casino is tied, we use points as the deciding factor to determine which UK online casino is best. crystalslots.com’s total ranking is 31 out of 133 UK online casinos.