PokerStars Online UK Casino Review & Bonus

We took the first deposit bonus offers from 133 UK online casinos and tested them to see which casino had the most valuable welcome bonus. Our test involved running each casino’s bonus and wagering requirements through a custom formula — Actual Bonus Value (ABV) — to determine the expected value a player should receive from a £100 first deposit. The results of our ABV100 test for PokerStars online casino are summarized below.

PokerStars UK finished well above average and near the top in our ABV100 test. If you made a £100 first deposit at pokerstars.uk, you could expect to see a return of approximately £20.95 which is £35.95 more than the UK state average bonus value. Not only is PokerStars Casino’s first deposit above average, but it finished in 7th place out of 133 legal UK online casinos included in this test. In other words, you can feel good knowing that you maximized the value of your first deposit bonus when playing at PokerStars Casino.

Test Results: Bonus Value for a £100 Deposit

Winner: Dream Vegas Casino, ABV100: £53.46
In 7th place : PokerStars Casino, ABV100: £20.95
Average Bonus Value of £100 first deposit in UK: £-15

If you’re looking at which UK online casino to play at, you should not overlook the casino’s quality of customer service. Should you ever need it, you want to rest assured that the casino’s support team will respond to your question quickly and effectively. Yet, the reality is that it’s not easy for a single person to measure the effectiveness of 133 online casinos themselves.

This is why we decided to test every UK online casino’s email and Live Chat support oursevles and summarized our findings for you.

How quickly and often does customer service respond to emails at PokerStars Online Casino?

If you’re looking for a reliable support at whicheer casino you choose, PokerStars UK is a great option — with one of the fastest response times tested (28 minutes). PokerStars Casino’s timely responses should give you confidence that they will help you should you have any questiosn in the future. If email support is important to you, we’d recommend PokerStars UK.

PokerStars Casino had a strong showing in our support test with an average response time (28 minutes) in the top 25% of all casinos tested. This response time was just over 15 hours faster than the average email support from online casinos in the United Kingdom. In short, PokerStars Casino was one of the best UK online casinos during our recent email support test.

Test Results – Average Email Response Time

Winner: Vegas Mobile Casino Casino, 7 minutes
In 22nd place : PokerStars Casino 28 minutes
Average email response time of online casinos in New Jersey: just over 16 hours

Does PokerStars offer a live chat?

Does PokerStars has a live chat?: Yes
Opening Hours: 24/7

When it comes to gambling online, people often prefer options — after all, who wants to play the same slot over and over again? Unfortunately, it’s not easy for people to test the game library at every online casino in the United Kingdom. That’s why we decided to measure PokerStars Casino’s game library for volume and variety of gambling options like sports betting, live dealer games, slots, blackjack, and roulette.

Keep reading to see how well PokerStars UK did in our game library test.

How large and diverse is PokerStars casino’s game library?

PokerStars Casino has several different types of casino games at its the United Kingdom online casino. They have your normal casino game options like slots and blackjack in addition to live casino, odds, poker, bingo and horses.

The amount of games (2493) and variety of gambling options earned PokerStars Online Casino a ranking of 66th place in our last UK onilne casino game library test.

PokerStars Casino ranks in the top half of casinos for quality of game selection in the United Kingdom. We know this because we conducted a test measuring the quality of game selection at 133 online casinos in the United Kingdom. PokerStars Casino earned 5 stars and finished with 2493 games which is above average, but not the best.

Test Results – Which UK online casino has the best game selection?

Winner: Videoslots Casino
Number of Games: 6237
Non-traditional Game Types : live casino, poker and bingo

In 66th place : PokerStars
Number of Games: 2493
Non-traditional Game Types: live casino, odds, poker, bingo and horses

Average number of online casino games at an UK online casino : 1557 games

All things equal, online gamblers would prefer to play at a faster virtual casino than a slower one. Unfortunately, it’s not realistic for you to track and measure the page load speed at every UK online casino. Thankfully, we did that for you and have provided a summary of some of the results from the United Kingdom below.

How Fast is PokerStars online casino?

In our most recent page load speed test, PokerStars UK finished in 73rd out of 133 the United Kingdom online casinos. On average, PokerStars Casino’s casino loaded in 2.50 — compared to 2.95 for the average UK online casino.

If you value page load speed, you may want to play at higher-ranked casino from our page load speed test.

Test Results – Which UK Online Casino is the Fastest?

Winner: Vegas Mobile Casino Casino
Average Page Load Speed : 0.33 seconds

In 73rd plats: PokerStars casino
Average Page Load Speed : 2.50 seconds

Average page load speed of an UK online casino: 2.95 seconds

Bonus and Promotions Test

For our UK online casino bonus and promotions test, we considered and included both no deposit bonuses and first deposit promotions at each online casino. For the first deposit bonus, we used a standard £100 deposit as the baseline since each casino has its own maximum deposit eligibility for first deposit bonuses.
We call our calculation the Actual Bonus Value (ABV) and it includes different metrics and playthrough requirements depending on the bonus we’re evaluating. The ABV100, for example, looks at the value of a bonus if we deposit £100.
Below are PokerStars’s bonus and promotion test results.

PokerStars UK online casino did not offer a No Deposit Bonus to new players.

First Deposit Bonus Type: Match
Minimum Deposit Amount: £10
Actual Bonus Value for a £100 First Deposit: £20.95
ABV100 First Deposit Rank: 7 out of 133
ABV100 First Deposit Stars: 4.5 out of 5 stars

PokerStars UK online casino did not offer Free Spins as part of its welcome bonus package.

We then combined the value of PokerStars’s no deposit bonus, first deposit bonus (£100), and available free spins to create a complete overview of the value of PokerStars UK online casino’s welcome bonus.

Actual Value of Total Welcome Bonus Package: £20.95
Welcome Bonus Rank: 7 out of 133
Welcome Bonus Stars: 4.5 out of 5

Customer Support Test

For our online casino customer support test in the United Kingdom, we considered the speed and responsiveness of each casino’s online support via email and live chat. These two tests in addition to live chat availability (hours of operation), were used to determine the total rankings and stars awarded to each UK online casino.
Below are PokerStars’s results for the email and live chat customer service tests as well as its overall ranking relative to all the United Kingdom online casinos we tested.

Email Reply Time: 28 minutes
Email Test Ranking: 22 out of 133
Email Support Stars: 5 out of 5

Live Chat Operating Hours: 24/7

Casino Game Library Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is PokerStars’s results in our game selection test and how it compared to every UK online casino we tested.

Total Number of Casino Games: 2493
Total Number of Game Types: 6, live casino, odds, poker, bingo and horses
Casino Game Selection Ranking: 66 out of 133
Casino Game Selection Stars: 5 out of 5

Online Casino Speed Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is PokerStars’s results in our game selection test and how it compared to every UK online casino we tested.

Average Load Time: 2.5 seconds
Online Casino Speed Ranking: 73 out of 133
Online Casino Speed Stars: 2.5 out of 5

Total Ranking of PokerStars UK online casino

When calculating the total ranking for PokerStars we considered its scores and star ratings for each of the individual casino tests. By combining PokerStars’s scores, we can compare its results against all the other UK online casinos to determine which online casino is the best in the United Kingdom.

Test points based on PokerStars’s rankings (the lower the better):
Bonus and Promotions: 52 points
Customer Support: 6 points
Game Selection: 66 points
Casino Speed: 73 points
Total: 2.52 points
Ranking compared to other UK online casinos: 95 out of 133 casinos

Stars based on PokerStars’s test results: Bonus and Promotions: 1,0 out of 5
Customer Support: 5 out of 5
Game Selection: 5 out of 5
Casino Speed: 2.5 out of 5
Average: 4.08125 out of 5 (displayed as 4.09375 stars in reviews and top lists)
Star ranking compared to other UK online casinos: 97 out of 133

Our overall ranking of PokerStars casino includes both points and stars which we weight equally. If a casino is tied, we use points as the deciding factor to determine which UK online casino is best. pokerstars.uk’s total ranking is 2 out of 133 UK online casinos.