LeoVegas Online UK Casino Review & Bonus

Test Results: Bonus Value for a £100 Deposit

Winner: 21 Casino Casino, TBV100: £61.71
Average Bonus Value of £100 first deposit in UK: £-28

If you are considering playing at an online casino in the United Kingdom, you should not overlook customer service as a factor. Quality customer service means having your questions answered quickly and effectively. But, with 133 different UK online casinos, how could you expect to know which one has the best customer support?

That’s why we tested the responsiveness and speed of customer service at every online casino in the United Kingdom for you.

How quickly and often does customer service respond to emails at LeoVegas Online Casino?

LeoVegas Casino was one of the fastest responders in our most recent email support test with an average reply time of 100%. This responsiveness should alleviate any uncertainty you have about email support from LeoVegas UK. Therefore, LeoVegas Casino is an UK online casino we would recommend.

LeoVegas Casino responded to our email support questions in just over 20 hours on average. This was -4 hours & 24 minutes slower than the average online casino and earned LeoVegas Casino 75th place in the United Kingdom.

If you’d like a more reliable cusomer support from your casino, then you shoudl review our UK online casino top list.

Test Results – Average Email Response Time

Winner: Vegas Mobile Casino Casino, 7 minutes
In 75th place : LeoVegas Casino just over 20 hours
Average email response time of online casinos in New Jersey: just over 17 hours

Does LeoVegas offer a live chat?

Does LeoVegas has a live chat?: Yes
Opening Hours: 24/7

See LeoVegas UK Online Casino full test results here.

Most gamblers prefer to have options when it comes to game selection at their online casino. But, it’s not realistic for someone to be able to assess and measure the game libraries of every online casino in the United Kingdom. This is why we decided to test LeoVegas Casino’s library of games for categories like sports betting, slots, roulette, blackjack, and live dealer games.

Here’s how well LeoVegas UK did in our game library test for the United Kingdom.

How large and diverse is LeoVegas casino’s game library?

LeoVegas Casino offers players many different game types at its UK online casino. They don’t currently have fantasy sports, but they do have your typical gaming options like slots, roulette, and blackjack as well as less-common options liek live casino, odds, livebetting, poker, bingo and horses.

The amount of games (1561) and variety of gambling options earned LeoVegas UK 4.5 stars and 17th place out of 133 online casinos in our last game catalog test.

LeoVegas UK had one of the highest-ranked game libraries in the United Kingdom. LeoVegas Casino finished our test with a total of 1561 games in its library which was better than the average UK online casino by [TOTAL-GAMES minus AVERAGE-TOTAL-GAMES] games. With new games and catagories being introduced all the time, LeoVegas Casino is sure to have a gambling option to meet your needs.

Test Results – Which UK online casino has the best game selection?

Winner: Videoslots Casino
Number of Games: 6237 games
Non-traditional Game Types : live casino, livebetting, poker and bingo

In 17th place : LeoVegas
Number of Games: 1561 games
Non-traditional Game Types: live casino, odds, livebetting, poker, bingo and horses

Average number of online casino games at an UK online casino : 1567 games

See LeoVegas UK Online Casino full test results here.

A slow loading online casino can lead to a poor gambling experience. Unfortunately, testing each UK online casino’s page load speed is not an easy task. Fortunately, we tested the load times of every online casino in the United Kingdom for you.

How Fast is LeoVegas online casino?

LeoVegas online casino finished our UK online casino page load speed with one of the worst ratings. On average, LeoVegas UK loaded in 5.30 which was 120th out of 133 online casinos in the United Kingdom.

In other words, LeoVegas Casino is nowhere near the fastest casino in the United Kingdom, so if that’s important — you may want to try another UK online casino.

See LeoVegas UK Online Casino full test results here.

Test Results – Which UK Online Casino is the Fastest?

Winner: Vegas Mobile Casino Casino
Average Page Load Speed : 0.33 seconds

In 120th plats: LeoVegas casino
Average Page Load Speed : 5.30 seconds

Average page load speed of an UK online casino: 3.05 seconds

Bonus and Promotions Test

For our UK online casino bonus and promotions test, we considered and included both no deposit bonuses and first deposit promotions at each online casino. For the first deposit bonus, we used a standard £100 deposit as the baseline since each casino has its own maximum deposit eligibility for first deposit bonuses.
We call our calculation the Actual Bonus Value (ABV) and it includes different metrics and playthrough requirements depending on the bonus we’re evaluating. The ABV100, for example, looks at the value of a bonus if we deposit £100.
Below are LeoVegas’s bonus and promotion test results.

LeoVegas UK online casino did not offer a No Deposit Bonus to new players.

First Deposit Bonus Type: Match + Freespins
Minimum Deposit Amount: £10

Number of Free Spins: 25
Max RTP of Free Spins: 94.6%
Wagering Requirement of Free Spins: 0x

Customer Support Test

For our online casino customer support test in the United Kingdom, we considered the speed and responsiveness of each casino’s online support via email and live chat. These two tests in addition to live chat availability (hours of operation), were used to determine the total rankings and stars awarded to each UK online casino.
Below are LeoVegas’s results for the email and live chat customer service tests as well as its overall ranking relative to all the United Kingdom online casinos we tested.

Email Reply Time: just over 20 hours
Email Test Ranking: 75 out of 133
Email Support Stars: 3.5 out of 5

Live Chat Operating Hours: 24/7

Casino Game Library Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is LeoVegas’s results in our game selection test and how it compared to every UK online casino we tested.

Total Number of Casino Games: 1,561
Total Number of Game Types: 6, live casino, odds, livebetting, poker, bingo and horses
Casino Game Selection Ranking: 66 out of 133
Casino Game Selection Stars: 5.0 out of 5

Online Casino Speed Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is LeoVegas’s results in our game selection test and how it compared to every UK online casino we tested.

Average Load Time: 5.30 seconds
Online Casino Speed Ranking: 120 out of 133
Online Casino Speed Stars: 1 out of 5

Total Ranking of LeoVegas UK online casino

When calculating the total ranking for LeoVegas we considered its scores and star ratings for each of the individual casino tests. By combining LeoVegas’s scores, we can compare its results against all the other UK online casinos to determine which online casino is the best in the United Kingdom.

Test points based on LeoVegas’s rankings (the lower the better):
Bonus and Promotions: 52 points
Customer Support: 66 points
Game Selection: 66 points
Casino Speed: 120 points
Total: 58.16 points
Ranking compared to other UK online casinos: 95 out of 133 casinos

Stars based on LeoVegas’s test results: Bonus and Promotions: 1.0 out of 5
Customer Support: 3 out of 5
Game Selection: 5.0 out of 5
Casino Speed: 1 out of 5
Average: 2.43125 out of 5 (displayed as 3.13125 stars in reviews and top lists)
Star ranking compared to other UK online casinos: 97 out of 133

Our overall ranking of LeoVegas casino includes both points and stars which we weight equally. If a casino is tied, we use points as the deciding factor to determine which UK online casino is best. leovegas.com’s total ranking is 73 out of 133 UK online casinos.