The Grand Ivy Online UK Casino Review & Bonus
#49 out of 133 online casinos in UK
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#49 out of 133 online casinos in UK
What is the Average Bonus Value of a $100 First Deposit (TBV100)?
Winner: 21 Casino Casino, TBV100: £61.71
In 36th place: The Grand Ivy, TBV100 £3.23
Average Bonus Value of £100 first deposit in UK: £-27
How Fast Does Customer Support Respond to Emails?
Winner: Vegas Mobile Casino Casino, 7 minutes
In 51st place: The Grand Ivy, 2 hours & 53 minutes
Average email response time of online casinos in UK: just over 17 hours
How Many Different Casino Games are Available?
Winner: Videoslots Casino: (6237 games)
In 36th place: The Grand Ivy Casino (2121 games)
Average number of games available at UK online casinos: 1564 games
How Fast is the Online Casino Gaming Experience?
Winner: Vegas Mobile Casino Casino (0.33 seconds)
In 115th place The Grand Ivy (4.23 seconds)
Average page load speed of online casinos in UK: 3.04 seconds
The Grand Ivy Casino Welcome Bonus
– First Deposit Bonus Type: Match + Freespins
– No Deposit Bonus: No
– First Deposit Wagering Requirement: 35x
– Minimum Deposit:
– Actual Bonus Value (Minimum Deposit): £1.63
– Actual Bonus Value (£100 Deposit): £3.23
– Actual Value of Welcome Bonus Offer: £3.23
– Welcome Bonus Ranking: The Grand Ivy UK online casino’s welcome bonus — including any first deposit bonus, no deposit offer, and free spins promotion ranked 36th in our UK welcome bonus test.
The Grand Ivy Casino – Bonus, Promos, and Free Spins
2 out of 5 stars – 36th ranked first deposit bonus in UK
The Grand Ivy Casino Welcome Bonus
– First Deposit Bonus Type: Match + Freespins
– No Deposit Bonus: No
– First Deposit Wagering Requirement: 35x
– Minimum Deposit:
– Actual Bonus Value (Minimum Deposit): £1.63
– Actual Bonus Value (£100 Deposit): £3.23
– Actual Value of Welcome Bonus Offer: £3.23
– Welcome Bonus Ranking: The Grand Ivy UK online casino’s welcome bonus — including any first deposit bonus, no deposit offer, and free spins promotion ranked 36th in our UK welcome bonus test.
We took the first deposit bonus offers from 133 UK online casinos and tested them to see which casino had the most valuable welcome bonus. Our test involved running each casino’s bonus and wagering requirements through a custom formula — Actual Bonus Value (ABV) — to determine the expected value a player should receive from a £100 first deposit. The results of our ABV100 test for The Grand Ivy online casino are summarized below.
The Grand Ivy Casino’s first deposit finished our test with a bonus value of £3.23. This result earned The Grand Ivy Casino 3 star(s) and a ranking of 36th place out of 133 tested casinos in the United Kingdom. The Grand Ivy UK’s first deposit bonus was £30.23 more than the UK state average but £58.48 below the first place finishers 21 Casino. You can find better first deposit bonuses in the United Kingdom, but The Grand Ivy Casino does have a better-than-average welcome bonus promotion.
Test Results: Bonus Value for a £100 Deposit
Winner:
21 Casino Casino, TBV100: £61.71
In 36th place : The Grand Ivy Casino, TBV100: £3.23
Average Bonus Value of £100 first deposit in UK:
£-27
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See The Grand Ivy UK Online Casino full test results here.
No, unfortunately, The Grand Ivy did not offer a no deposit bonus as of our test.
No, The Grand Ivy does not require a bonus code to receive the first deposit bonus.
The Grand Ivy Casino – Live Chat and Email Customer Support
4 out of 5 stars – 29th best customer support in the UK
If you’re looking at which UK online casino to play at, you should not overlook the casino’s quality of customer service. Should you ever need it, you want to rest assured that the casino’s support team will respond to your question quickly and effectively. Yet, the reality is that it’s not easy for a single person to measure the effectiveness of 133 online casinos themselves.
This is why we decided to test every UK online casino’s email and Live Chat support oursevles and summarized our findings for you.
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How quickly and often does customer service respond to emails at The Grand Ivy Online Casino?
If you’re looking for a reliable support at whicheer casino you choose, The Grand Ivy UK is a great option — with one of the fastest response times tested (2 hours & 53 minutes). The Grand Ivy Casino’s timely responses should give you confidence that they will help you should you have any questiosn in the future. If email support is important to you, we’d recommend The Grand Ivy UK.
It took The Grand Ivy Casino an average of 2 hours & 53 minutes to respond to our emails in our most recent test. This reply time was better than the average UK online casino by just over 14 hours. Even though this was an above average finish, it wasn’t in the top 25% which means The Grand Ivy Casino can certainly improve.
Test Results – Average Email Response Time
Winner:
Vegas Mobile Casino Casino, 7 minutes
In 51st place : The Grand Ivy Casino 2 hours & 53 minutes
Average email response time of online casinos in New
Jersey: just over 17 hours
Does The Grand Ivy offer a live chat?
Does The Grand Ivy has a live chat?: Yes
Opening Hours: 24/7
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See The Grand Ivy UK Online Casino full test results here.
The Grand Ivy Casinos customer service email is [email protected].
The Grand Ivy UK Casino did not have an active phone number for customer support.
The Grand Ivy Online Casino – Slots and Other Casino Games
4 out of 5 stars – 36th best game selection in the UK
When it comes to gambling online, people often prefer options — after all, who wants to play the same slot over and over again? Unfortunately, it’s not easy for people to test the game library at every online casino in the United Kingdom. That’s why we decided to measure The Grand Ivy Casino’s game library for volume and variety of gambling options like sports betting, live dealer games, slots, blackjack, and roulette.
Keep reading to see how well The Grand Ivy UK did in our game library test.
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How large and diverse is The Grand Ivy casino’s game library?
The Grand Ivy Casino has a diverse catalog of traditional game types like slots and blackjack while also offering players non-traditional gambling options like live casino, poker and bingo. However, The Grand Ivy UK does not have odds, livebetting, fantasy sports or horses as of our last test.
The depth and breadth of The Grand Ivy Casino’s online catalog of games earned it 5 stars and 36th place out of 133 online casinos in the United Kingdom for game selection.
The Grand Ivy Casino ranks in the top half of casinos for quality of game selection in the United Kingdom. We know this because we conducted a test measuring the quality of game selection at 133 online casinos in the United Kingdom. The Grand Ivy Casino earned 5 stars and finished with 2121 games which is above average, but not the best.
Test Results – Which UK online casino has the best game selection?
Winner: Videoslots Casino
Number of Games: 6237 games
Non-traditional Game Types : live casino, livebetting, poker and bingo
In 36th place : The Grand Ivy
Number of Games: 2121 games
Non-traditional Game Types: live casino, poker and bingo
Average number of online casino games at an UK online casino : 1564 games
Grandivy.com – Website Speed and UX
1 out of 5 stars – 115th fastest online casino in the UK
All things equal, online gamblers would prefer to play at a faster virtual casino than a slower one. Unfortunately, it’s not realistic for you to track and measure the page load speed at every UK online casino. Thankfully, we did that for you and have provided a summary of some of the results from the United Kingdom below.
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How Fast is The Grand Ivy online casino?
The Grand Ivy Casino was one of the slowest loading casinos in our UK online casino page load speed test. Its average load time was 4.23 which was good for 115th place out of 133 online casinos in the United Kingdom.
If you’re looking for a seamless gambling experience, you may want to find another UK online casino that ranked higher than The Grand Ivy Casino in our speed test.
See The Grand Ivy UK Online Casino full test results here.
Test Results – Which UK Online Casino is the Fastest?
Winner: Vegas Mobile Casino Casino
Average Page Load Speed : 0.33 seconds
In 115th plats: The Grand Ivy casino
Average Page Load Speed : 4.23 seconds
Average page load speed of an UK online casino: 3.04 seconds
Grandivy.com – All Test Results
Compilation of all tests and calculations for ranking
Bonus and Promotions Test
For our UK online casino bonus and promotions test, we considered and included both no deposit bonuses
and first deposit promotions at each online casino. For the first deposit bonus, we used a standard £100
deposit as the baseline since each casino has its own maximum deposit eligibility for first deposit
bonuses.
We call our calculation the Actual Bonus Value (ABV) and it includes different metrics and playthrough
requirements depending on the bonus we’re evaluating. The ABV100, for example, looks at the value of a
bonus if we deposit £100.
Below are The Grand Ivy’s bonus and promotion test results.
The Grand Ivy UK online casino did not offer a No Deposit Bonus to new players.
First Deposit Bonus Type: Match + Freespins
Minimum Deposit Amount: £20
Actual Bonus Value for a £100 First Deposit: £3.23
ABV100 First Deposit
Rank: 36 out of 133
ABV100 First Deposit Stars: 2.5 out of 5 stars
Number of Free Spins: 25
Max RTP of Free Spins: 96.09%
Wagering Requirement of Free Spins: 35x
Actual Value of Free Spins (ABVFS): £1.23
We then combined the value of The Grand Ivy’s no deposit bonus, first deposit bonus (£100), and available free spins to create a complete overview of the value of The Grand Ivy UK online casino’s welcome bonus.
Actual Value of Total Welcome Bonus Package: £3.23
Welcome Bonus
Rank: 36 out of 133
Welcome Bonus Stars: 2.5 out of 5
Customer Support Test
For our online casino customer support test in the United Kingdom, we considered the speed and
responsiveness of each casino’s online support via email and live chat. These two tests in addition to
live chat availability (hours of operation), were used to determine the total rankings and stars awarded
to each UK online casino.
Below are The Grand Ivy’s results for the email and live chat customer service tests as well as
its overall ranking relative to all the United Kingdom online casinos we tested.
Email Reply Time: 2 hours & 53 minutes
Email Test
Ranking: 51 out of 133
Email Support Stars: 4.5 out of 5
Live Chat Operating Hours: 24/7
Casino Game Library Test
In our online casino game library test for the United Kingdom, we focused on the total number of games
available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it
currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an
accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is The Grand Ivy’s results in our game selection test and how it compared to every UK
online casino we tested.
Total Number of Casino Games: 2,121
Total Number of Game Types: 3, live casino, poker and bingo
Casino Game Selection
Ranking: 66 out of 133
Casino Game Selection Stars: 3.0 out of 5
Online Casino Speed Test
In our online casino game library test for the United Kingdom, we focused on the total number of games
available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it
currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an
accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is The Grand Ivy’s results in our game selection test and how it compared to every UK
online casino we tested.
Average Load Time: 4.23 seconds
Online Casino Speed
Ranking: 115 out of 133
Online Casino Speed Stars: 1 out of 5
Total Ranking of The Grand Ivy UK online casino
When calculating the total ranking for The Grand Ivy we considered its scores and star ratings for each of the individual casino tests. By combining The Grand Ivy’s scores, we can compare its results against all the other UK online casinos to determine which online casino is the best in the United Kingdom.
Test points based on The Grand Ivy’s rankings (the lower
the better):
Bonus and Promotions: 52 points
Customer Support: 29 points
Game Selection: 66 points
Casino Speed: 115 points
Total: 37.32 points
Ranking compared to other UK online casinos: 95 out of 133 casinos
Stars based on The Grand Ivy’s test results:
Bonus and Promotions: 1.0 out of 5
Customer Support: 4 out of 5
Game Selection: 3.0 out of 5
Casino Speed: 1 out of 5
Average: 2.63125 out of 5 (displayed
as 3.2375 stars in reviews and top lists)
Star ranking compared to other UK online
casinos: 97 out of 133
Our overall ranking of The Grand Ivy casino includes both points and stars which we weight equally. If a casino is tied, we use points as the deciding factor to determine which UK online casino is best. grandivy.com’s total ranking is 49 out of 133 UK online casinos.
Visit The Grand Ivy CasinoResponsible Gambling
If you’re worried about your own or someone else’s gambling, the National Gambling Support Network (formerly known as the ‘Nationalambling Treatment Service’) is totally free to access, 24 hours a day, 7 days a week.
Call the Freephone 24-7 National Gambling Helpline: 0808 8020 133 or chat to them live for confidential information and further assistance at begambleaware.org/ngsn
Gambling addiction is a common hurdle for millions of people around the world. Fortunately, there are steps you can take to help yourself or someone you know overcome problem gambling. To start, consider visiting BeGambleAware at begambleaware.org