The Grand Ivy Online UK Casino Review & Bonus

We took the first deposit bonus offers from 133 UK online casinos and tested them to see which casino had the most valuable welcome bonus. Our test involved running each casino’s bonus and wagering requirements through a custom formula — Actual Bonus Value (ABV) — to determine the expected value a player should receive from a £100 first deposit. The results of our ABV100 test for The Grand Ivy online casino are summarized below.

The Grand Ivy Casino’s first deposit finished our test with a bonus value of £3.23. This result earned The Grand Ivy Casino 3 star(s) and a ranking of 36th place out of 133 tested casinos in the United Kingdom. The Grand Ivy UK’s first deposit bonus was £30.23 more than the UK state average but £58.48 below the first place finishers 21 Casino. You can find better first deposit bonuses in the United Kingdom, but The Grand Ivy Casino does have a better-than-average welcome bonus promotion.

Test Results: Bonus Value for a £100 Deposit

Winner: 21 Casino Casino, TBV100: £61.71
In 36th place : The Grand Ivy Casino, TBV100: £3.23
Average Bonus Value of £100 first deposit in UK: £-27

See The Grand Ivy UK Online Casino full test results here.

If you’re looking at which UK online casino to play at, you should not overlook the casino’s quality of customer service. Should you ever need it, you want to rest assured that the casino’s support team will respond to your question quickly and effectively. Yet, the reality is that it’s not easy for a single person to measure the effectiveness of 133 online casinos themselves.

This is why we decided to test every UK online casino’s email and Live Chat support oursevles and summarized our findings for you.

How quickly and often does customer service respond to emails at The Grand Ivy Online Casino?

If you’re looking for a reliable support at whicheer casino you choose, The Grand Ivy UK is a great option — with one of the fastest response times tested (2 hours & 53 minutes). The Grand Ivy Casino’s timely responses should give you confidence that they will help you should you have any questiosn in the future. If email support is important to you, we’d recommend The Grand Ivy UK.

It took The Grand Ivy Casino an average of 2 hours & 53 minutes to respond to our emails in our most recent test. This reply time was better than the average UK online casino by just over 14 hours. Even though this was an above average finish, it wasn’t in the top 25% which means The Grand Ivy Casino can certainly improve.

Test Results – Average Email Response Time

Winner: Vegas Mobile Casino Casino, 7 minutes
In 51st place : The Grand Ivy Casino 2 hours & 53 minutes
Average email response time of online casinos in New Jersey: just over 17 hours

Does The Grand Ivy offer a live chat?

Does The Grand Ivy has a live chat?: Yes
Opening Hours: 24/7

See The Grand Ivy UK Online Casino full test results here.

When it comes to gambling online, people often prefer options — after all, who wants to play the same slot over and over again? Unfortunately, it’s not easy for people to test the game library at every online casino in the United Kingdom. That’s why we decided to measure The Grand Ivy Casino’s game library for volume and variety of gambling options like sports betting, live dealer games, slots, blackjack, and roulette.

Keep reading to see how well The Grand Ivy UK did in our game library test.

How large and diverse is The Grand Ivy casino’s game library?

The Grand Ivy Casino has a diverse catalog of traditional game types like slots and blackjack while also offering players non-traditional gambling options like live casino, poker and bingo. However, The Grand Ivy UK does not have odds, livebetting, fantasy sports or horses as of our last test.

The depth and breadth of The Grand Ivy Casino’s online catalog of games earned it 5 stars and 36th place out of 133 online casinos in the United Kingdom for game selection.

The Grand Ivy Casino ranks in the top half of casinos for quality of game selection in the United Kingdom. We know this because we conducted a test measuring the quality of game selection at 133 online casinos in the United Kingdom. The Grand Ivy Casino earned 5 stars and finished with 2121 games which is above average, but not the best.

Test Results – Which UK online casino has the best game selection?

Winner: Videoslots Casino
Number of Games: 6237 games
Non-traditional Game Types : live casino, livebetting, poker and bingo

In 36th place : The Grand Ivy
Number of Games: 2121 games
Non-traditional Game Types: live casino, poker and bingo

Average number of online casino games at an UK online casino : 1564 games

See The Grand Ivy UK Online Casino full test results here.

All things equal, online gamblers would prefer to play at a faster virtual casino than a slower one. Unfortunately, it’s not realistic for you to track and measure the page load speed at every UK online casino. Thankfully, we did that for you and have provided a summary of some of the results from the United Kingdom below.

How Fast is The Grand Ivy online casino?

The Grand Ivy Casino was one of the slowest loading casinos in our UK online casino page load speed test. Its average load time was 4.23 which was good for 115th place out of 133 online casinos in the United Kingdom.

If you’re looking for a seamless gambling experience, you may want to find another UK online casino that ranked higher than The Grand Ivy Casino in our speed test.

See The Grand Ivy UK Online Casino full test results here.

Test Results – Which UK Online Casino is the Fastest?

Winner: Vegas Mobile Casino Casino
Average Page Load Speed : 0.33 seconds

In 115th plats: The Grand Ivy casino
Average Page Load Speed : 4.23 seconds

Average page load speed of an UK online casino: 3.04 seconds

Bonus and Promotions Test

For our UK online casino bonus and promotions test, we considered and included both no deposit bonuses and first deposit promotions at each online casino. For the first deposit bonus, we used a standard £100 deposit as the baseline since each casino has its own maximum deposit eligibility for first deposit bonuses.
We call our calculation the Actual Bonus Value (ABV) and it includes different metrics and playthrough requirements depending on the bonus we’re evaluating. The ABV100, for example, looks at the value of a bonus if we deposit £100.
Below are The Grand Ivy’s bonus and promotion test results.

The Grand Ivy UK online casino did not offer a No Deposit Bonus to new players.

First Deposit Bonus Type: Match + Freespins
Minimum Deposit Amount: £20
Actual Bonus Value for a £100 First Deposit: £3.23
ABV100 First Deposit Rank: 36 out of 133
ABV100 First Deposit Stars: 2.5 out of 5 stars

Number of Free Spins: 25
Max RTP of Free Spins: 96.09%
Wagering Requirement of Free Spins: 35x
Actual Value of Free Spins (ABVFS): £1.23

We then combined the value of The Grand Ivy’s no deposit bonus, first deposit bonus (£100), and available free spins to create a complete overview of the value of The Grand Ivy UK online casino’s welcome bonus.

Actual Value of Total Welcome Bonus Package: £3.23
Welcome Bonus Rank: 36 out of 133
Welcome Bonus Stars: 2.5 out of 5

Customer Support Test

For our online casino customer support test in the United Kingdom, we considered the speed and responsiveness of each casino’s online support via email and live chat. These two tests in addition to live chat availability (hours of operation), were used to determine the total rankings and stars awarded to each UK online casino.
Below are The Grand Ivy’s results for the email and live chat customer service tests as well as its overall ranking relative to all the United Kingdom online casinos we tested.

Email Reply Time: 2 hours & 53 minutes
Email Test Ranking: 51 out of 133
Email Support Stars: 4.5 out of 5

Live Chat Operating Hours: 24/7

Casino Game Library Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is The Grand Ivy’s results in our game selection test and how it compared to every UK online casino we tested.

Total Number of Casino Games: 2,121
Total Number of Game Types: 3, live casino, poker and bingo
Casino Game Selection Ranking: 66 out of 133
Casino Game Selection Stars: 3.0 out of 5

Online Casino Speed Test

In our online casino game library test for the United Kingdom, we focused on the total number of games available as well as the categorical variance of each casino’s library.
For example, did the casino offer poker? Did it have sports betting? How many online slots does it currently have available?
By combining the breadth and depth of UK online casino’s game library, we believe we can provide an accurate answer to “which online casino in the United Kingdom has the best game selection?”
Below is The Grand Ivy’s results in our game selection test and how it compared to every UK online casino we tested.

Average Load Time: 4.23 seconds
Online Casino Speed Ranking: 115 out of 133
Online Casino Speed Stars: 1 out of 5

Total Ranking of The Grand Ivy UK online casino

When calculating the total ranking for The Grand Ivy we considered its scores and star ratings for each of the individual casino tests. By combining The Grand Ivy’s scores, we can compare its results against all the other UK online casinos to determine which online casino is the best in the United Kingdom.

Test points based on The Grand Ivy’s rankings (the lower the better):
Bonus and Promotions: 52 points
Customer Support: 29 points
Game Selection: 66 points
Casino Speed: 115 points
Total: 37.32 points
Ranking compared to other UK online casinos: 95 out of 133 casinos

Stars based on The Grand Ivy’s test results: Bonus and Promotions: 1.0 out of 5
Customer Support: 4 out of 5
Game Selection: 3.0 out of 5
Casino Speed: 1 out of 5
Average: 2.63125 out of 5 (displayed as 3.2375 stars in reviews and top lists)
Star ranking compared to other UK online casinos: 97 out of 133

Our overall ranking of The Grand Ivy casino includes both points and stars which we weight equally. If a casino is tied, we use points as the deciding factor to determine which UK online casino is best. grandivy.com’s total ranking is 49 out of 133 UK online casinos.